The service provided by VU was nothing short of perfect. I went from beginning to inquire about buying a home a month ago, to getting through the entire process and moving in this week. They did everything they said they would do and more. My wife and I will be forever grateful to VU for making this so smooth and virtually stress free!
I guys are great the team was honest straight forward and explained everything so things were understandable. They explained the process step by step and it all went smoothly thanks again to you Jeremy and your team
I want to thank Alex and the team for all of their help. During this process, I unfortunately lost my mother and the team was very understanding and worked behind the scenes to give our family privacy but also move the process along. They also sent us a wonderful condolences gift.
The team was consistently responsive and did an excellent job addressing all of my questions.
I encountered some frustration with how Veteran's United loaded To-Do items. Instead of providing everything at once, they would load a few tasks each day or every other day. Given that I was working under tight deadlines, having a comprehensive list of all the tasks I needed to complete at the start would have been incredibly helpful and saved me valuable time.
Overall, I appreciate their support throughout the process.
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I was unsure going into this process about what the outcome would be but after seeing the care taken from my loan rep and her team, I can see why this company is top rated within the veteran community. 20/10 will recommend to my peers.
The best home buying experience ever!!
Great service all around. This was the first time I has such an easy home purchase experience.
All communications and documents were able to be signed via email for convenience.
The agents were all respectful and knew what to do and brought to mind items which were to the benefit of their client.
The team wasted no time and got it done!
I am very impressed with the whole experience from Veterans United. From front to back, start to finish, the professionalism, the prompt responses to questions, all of it. I could not recommend them enough!
I was overwhelmed with the amount of paperwork required, but I think that would be the case with any lender. The bottom line is that all the reps from VU were right there to help me with any questions I had and made the process much smoother.
