Veterans United was wonderful to work with I had started my process with them over a year prior to buying just getting information needed In order to buy my first home they gave me all the information I needed in order to make it happen when I was ready once ready I worked with Nathan Bitner outstanding gentlemen and very knowledgeable the whole process moved very fast which was nice from start to finish it took about 2 months before I was able to close on my new home which would of been sooner if it weren't for the title work Veterans United was wonderful to work with and will work with them again if I ever decide to buy again down the road
Alyssa and Megan were also impossible to get ahold of and Megan hardly assisted at all and many times forgot or failed to send important emails.
Response from Veterans United
Hi Jacob, thank you for your open and honest feedback. We were thrilled to be able to help you into the home of your dreams in under 30 days but understand that how we communicated through that did not match your expectations. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our commitment to providing outstanding service will have a positive impact in the future.
This is the second time we have used Veterans United. Thanks again for the great service.
Thank you veterans United was a great expierence work with you to reach my dream.
My experience was smooth and painless. The team went above and beyond to help me throughout the entire process.
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This team kept in contact even when there was nothing to be done on our/loan team side to hasten the home buying process. They maintained a respectable and calm manner; and did what they could do to decrease the stressful feeling of purchasing a home. We definitely would be a repeating client for any future purchases and recommend their amazing customer services to any of our friends and families.
I would recommend Veterans United to everyone, they made the whole experience really simple from beginning to end.
If you are a Veteran and are thinking of buying a home… Veterans United is the best!
The experience with Veterans was a positive. Everything I was told was exactly how the total experience worked. I would just like to say thank you for making buying a house a wonderful experience.
I would like to share with all of my Veteran homebuyers that Veterans United puts the Veteran first and working with Presley Vaughan and her team has been a joy.
Veterans United gave us an excellent first time home buying experience. We worked with a friendly, helpful and driven team from day one until we closed. We appreciate their dedication to us and are we already looking forward to working with the team in our future real estate endeavors!
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Experience first-hand why 357,947 homeowners give us a perfect score!
