Very professional
Veterans United was so easy to work with and made the experience seamless especially for a first time homebuyer such as myself. I was so happy with the level of customer service and timeliness and I would work with them again in the future!
I would have given a perfect rating because the whole process was rather smooth. Submitting documents was super easy and there wasn’t a lot of crazy stuff that they requested. Pretty straight forward and simple. However, they really dropped the ball at the end. They failed to resolve one of the underwriters issues, a simple phone verification, and it caused me to close late. I was homeless for a week, because I had to turn in my keys the day after my scheduled closing date. I lost a lot of money having to pay out of pocket for temporary housing for my 5 kids, 3 vehicles, and 2 dogs. I barely had enough to close when the date finally came. (No funds left to furnish my home either. :-( ) Veterans United was very easy to work with and I would work with them again. I know to stay on top of them next time because what they needed was so simple. I just hate that the end was as rough as it was for me and my family
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It was a great and easy process, wendy and her team were very helpful. I had a good first experience.
Being a first time home buyer, veterans united made my experience easy and took away the stress of buying a home with there professionalism and wonderful staff.
This is my second opportunity utilizing Veterans United and, if there were ever a third, I would use them again without hesitation! Highly recommended!
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I will only use Veterans United from now on. My Wife and I were excited about working with Zach Roberts, We were referred to him by my Brother, (Eugene Russell ) Zach made this purchase nearly stress-free. It was truly a pleasure working with Zach and the entire Veterans United Team. My lender from this point on.
Veterans United is a fantastic organization of people that will help you in every way!
Very easy to work with. Everyone involved was helpful and courteous.
