Loved our experience with Veterans United, will use them again in the future.
Thank you.
Veterans United took the stress out of home buying! They were extremely easy to work with and helped us successfully close on a home in less that 25 days! If you want an amazing lender ask for Billy Jones. He’s the best hands down!
The online account feature was very easy to use. I could upload the required documents without any issue or question. If there were any items that VU needed it would pop up, I would upload and done. I also had a person to ask questions anytime through out the process and she was fantastic. VU had the online features with the personal touch I love. I highly recommend VU
Communication is key! I I really strive to know what is going on, and at times I felt as though there was a lack of overall communication between the lender, my agent and the title company, as well ad myself. Maybe that is just process; however, if there was one thing I would recommend to improve timely communication between all parties would be it.
My only complaint was during closing. It took extremely long for the loan to be funded. My loan team was not available during closing to help with this issue. Maybe I am putting to much responsibility on them but I felt alone during the closing. Thankfully everything went through although it took some time. The rest of the experience was very good
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Veterans United was grate they helped us with everything we needed and got us in our home quickly I would say veterans United is the place to go if you are a veteran and want to buy a house
