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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,005

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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4.5 out of 5 Stars
Would Recommend
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

The time for buying a home in addition to the way things are going with inflation and interest rates was really stressful. Searching for a lender and researching what was best for my situation was made easy because Veterans United was listed as #1 across multiple reviews. I’m proud of the decision I made to trust Veterans United, and there is not one bad thing I can say that happened. Thank you all again for making a dream of mine come true!!!-Brandon Alexander

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

From start to finish, Bob's VU team was amazing. They were commutative and always available. I would recommend them to anyone needing a loan officer!

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend

You guys did amazing and made the process super easy and smooth thank you all so much!

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

Mike, Phoebe, and Kayla all went above and beyond. My first time buying a house was a great experience because of them and I will definitely recommend to others.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

This is a super team. All my questions or problems were answered or solved with little stress on our part. I would recommend this team to anyone. Great job!

headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars
Would Recommend

Larry, Sarah (& Jayde) and Bailee were absolutely fantastic! We are first time home buyers and we had so many questions. Some were darn right basic and many were repeat questions. Sarah eased my mind letting us know things were going well and to not worry. We hope to never have to move but if we do I hope to have the same team again!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

3.5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Such a great company, very personable, and on top of it! This was the most unstressful buying experience ever!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Great team!! They kept us informed about everything.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend

This was the easiest home buying experience I've ever had, especially using my VA loan.

headshot image of Lane Reddick

Loan Officer: Lane Reddick

NMLS# 1924895

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

I just want to thank Alex and Julie and their amazing team! Homebuying experiences are supposed to be joyful and I can tell you that out of four home purchases, this is the first that was enjoyable.

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend

Thanks to everyone on my team for making the process easy.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

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5 out of 5 Stars
Would Recommend

I had the pleasure of working with John Parker, Senior Loan Officer at Veterans United, and I couldn't be happier with the exceptional service he and his loan team provided. From the moment I reached out to inquire about a home loan, John exhibited a level of professionalism and expertise that immediately put my mind at ease.Throughout the entire process, John's dedication to helping me secure the best possible loan was evident. He patiently explained every step, making sure I understood the intricacies of the loan terms and options available to me. His communication skills are second to none; I always felt informed and in the loop.What truly sets John apart is his genuine care for his clients. There was a moment during the process when I was feeling particularly stressed about the whole endeavor. To my surprise, John took time out of his busy schedule to personally call me and provide reassurance. This simple act of kindness spoke volumes about his character and commitment to his clients' well-being.John's loan team also deserves recognition for their efficiency and professionalism. They worked seamlessly together to ensure all the necessary documentation was gathered and processed promptly. The level of coordination and teamwork they exhibited was truly impressive.Thanks to John and his team, I not only secured the loan I needed, but I also gained a sense of trust and confidence in the lending process. Their dedication, exceptional customer service, and genuine compassion exceeded my expectations. If you're in search of a senior loan officer who goes above and beyond, John Parker at Veterans United is the person to work with. I can't recommend him and his team highly enough – they are the epitome of excellence in the mortgage industry.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Entire team did a great job from start to finish. Communication thourghout the process was exceptional.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

I have none thank you.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

My Army buddy gave me MATT's number back in 2020/2021. I have been in contact with him ever since. He has never gave up. He always called to check in periodically. Even when i swore I wasn't going to buy. I never felt pressured or forced. Matt is a natural. Look forward to working with him and the team down the road. Thank YOU!!!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

I had no idea buying a home could be this easy. The team was on top of everything and always communicated quickly and professionally. I look forward to working with them again in the future.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

More Reviews

See all 382,005 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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