The process was not as bad as I anticipated. My closing was done in a month.
5 months
Response from Veterans United
Seth, We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. While Veterans United does not have direct control over the actions of third party providers, it was important that we work together to promote resolution for you and I am happy to see that happened. While working hard to serve you, truly, we regret having fallen short of your expectations. We hope that you are doing well in your home and that our commitment to serve you has a lasting impact. A member of our Client Advocate team is available to discuss your experience in greater detail.
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Very good customer service and always let me know what to do and very thorough with instructions l.
I highly recommend this company. Very helpful and answer all questions very fast
Excellent customer services with positive results .
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Experience first-hand why 364,416 homeowners give us a perfect score!
Ready to see for yourself?
Experience first-hand why 364,416 homeowners give us a perfect score!
Speedy process. Knew where I was during whole process. Communication was very good.
The whole team at Veteran’s United deserves a 10/10 rating. This was our second time buying a home and we were once again beyond impressed with the customer service, eagerness to help, and how easy the process of securing a home loan was for us. Veteran’s United takes the stress out of the loan approval process. We are so thankful for Aaron, Jessica, Marty, Amelia, and the rest of the team over at Veteran’s United.
Never had a loan go through so quickly and easily! Fantastic people.