From start to finish, the VU team provided excellent service and I couldn't have done it without them.
I can not go without praising all the team members whom were also very knowledgeable and helped me as well. Chris, Sharee, and all the other team members that called me and gave me the confidence that I would soon be a home owner. Forgive me if I did not call your name explicitly but you should know; you played a major part in making my dream a reality. Thanks so much to all of you.
Brittney Whipps is a must to work with on Financing or Refinancing your home. She is professional and pleasant to work with in all aspects of home loans.Thanks
Shayne Fitch
This is my third experience with Veterans United and it was as always a pleasure and not a painful process as has been my experience with other lenders. I highly recommend VU if you are looking for a VA backed loan.
Miguel and his team at the San Antonio Veterans United location were nothing less than outstanding! They were quick to answer all questions and walked us step by step during our refinance process. Miguel and his team blew me away with their amazing assistance and would recommend everyone to consider them as their first option if in the market to buy, sell, or refinance a house!!! Thank you for your outstanding help!!
I will do business with Veterans united and Sam's team again in the near future!
I had issues with changing of the dates from Nov to Dec and finally January. Wish they would've been more honest with me on the dates.
Response from Veterans United
Patrick, thank you for taking time out of your day to allow us to be informed of your recent loan experience. Our goal is to always set proper expectations and realistic time frames. Although we can not take responsibility for third party delays, we always aim to have communication with your loan specialist to update and inform as these come up. Thank you again for your service and for choosing Veterans United.
Veteran’s United is THE PLACE to get a mortgage or refinance if you’re a vet. They know the business and are respectful to you the buyer. We originally had a lovely reality team when we were thinking of moving out of state; but we found that working with a team that primarily works with veterans provides additional benefits. Using them is the only choice!
I have used Veterans United to purchase several homes and to refinance existing mortgages. I received prompt professional service and updates on the loan process. Everything was explained during the loan and signing process. As a Veteran and Real Estate Broker myself I know professional service when I see it which is what I expect. Signing document for hundreds of thousand of dollars for 30 years can make a person uncomfortable to say the least. A company such as Veterans United understands what we have endured during our service to the country. They will walk you through the loan process as quickly and professionally as possible ( SFC Carter US Army Special Forces Retired)
Some people are hard to get a response from others are very attentive like Kim canducci.
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