At the first instance of problems(repeated requests for documents over and over) with underwriters start going way up the chain! Our closing date was put off for a month. Sellers nearly bailed!
Overall great experience!
Do not hesitate, reach out to Matt and his team and you will be glad you did!! They made our home purchase an exceptional experience! They do an incredible job and helped us in ways we didnt imagine!!
None poor experience and unhappy.
Response from Veterans United
Hi Justin, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. So much effort goes into every loan to meet those expectations for communication. Our Client Advocate team will be taking a closer look at your experience as a potential training opportunity. Again, if you wish to provide more details, then you may reach out to connect with us at any time.
I have to thank the United Veteran team for there work. I would and have been telling everyone about what you have done for me...
God bless you all for your job
They are professional with every aspect. you will not be dissapointed in them. Oh I would like to thank them for the get well card. That is something they did not have to do. I dont want to start trying to say names Because ill forget someone but I really thank you all for helping me get my forever home.
Veterans Home Loans was very helpful they were expediant and patient every step of the way.
The whole process from application to keys in hand felt organized and smooth. We really felt listened to and taken care of thanks to our loan team. Our loan specialist and coordinator Kapil and Meili were amazing. Veterans United goes the extra mile with setting you up not only with a loan officer, but a whole crew waiting to answer questions and get you organized with everything from the actual home buying, to the utilities and mail forwarding, and everything in between. It made my job of organizing a cross country move much less stressful.
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Go Veterans United, you can't go wrong no matter how hard you try😊
I would highly recommend Veterans United, Lance, his team, and Michelle and her team. All of them made this process as painless as possible and buying our first home an easy process.
