Veterans if you are looking to purchase a home Veterans United is a great mortgage company. They take the time and work with you. Even though COVID is here it seemed as though I my conversations with them was one on one.
Dan and his team were amazing to work with! They always answered my questions and always kept me updated throughout the process!
Veterans United is awesome. They assisted and answered our questions immediately. They were always available. Very personable and cared about the needs of my family. Thank you.
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This company was amazing, hope everyone has the same experience I had with the bank.
Jon and the rest of the staff were great and I would and will recommend them to everyone I know
They work as a team to achieve the ultimate goal of approving your loan as a borrower and getting you to the closing table! The process is much easier with the checklist of to do’s on your online account so your properly informed of what is needed and what’s next.
Austin Rapp helps me from the very start to the very end of the loan process. He has explained the process to me thoroughly with the utmost and honest professionalism. I will recommend him to every person I know who requires financing.
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We were overseas getting ready to come back stateside. After looking at the renting price it seemed more expensive than buying a house. So we started looking for loan options and both of us being veterans decided to look more into veterans United. After starting the process we still weren’t too sure until we talked tp our Realestate agent too. Overall looking for someone you trust is hard but for us it was a lot mor challenging with time difference being overseas, we had to trust them wholeheartedly. Our agent was surprised how low our interest was and told us to lock in right away. Throughout the process there’s alot of lingo ect we didn’t know but our specialist would answer any questions and the website as well as our specialist guided us step by step. We would get emails on what to expect any changes that would come up. The communication was opened on all sides which was mostly between the Realestate Agent and specialist so everything was being taken care of while we would wait. So as first time buyers we weren’t sure what to expect but we are glad at the end of the day who we picked. Now we’re homeowners!
Best people to work with. Too easy!
They know what they’re doing and they get the job done. Best rates ever.
Very stressful and frustrating experience, didn't need to be.
Response from Veterans United
Thank you for this feedback Steven. We appreciate the recent opportunity we had to discuss this situation with you further. We understand how the home buying process can get stressful, especially when certain aspects are not resolved quickly and accurately the first time. We always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. While we always look to ensure the best experience for our customers, it is important that we focus our efforts on reasonable solutions. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded your closing. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.
