Highly recommend Veterans United! Hone Loans! They made my house buying experience wonderful from start to finish. Every step is detailed/outlined in their portal. Phenomenal team assigned to me and truly a great experience😊 Ryan, Sarah, Bianca, Kayla, Heather Thank You So Much!
Veterans United is a great organization.
If you have a question, ask.
If your United Veterans team needs any additional information, get it to them ASAP.
Isaac Cater was very helpful and guided us through our first home purchase together! 2 thumbs up!
The team that I was assigned was available and they ensured that I was aware of any changes constantly. The team definitely was knowledgeable and professional.
Veterans United is a big company with many offices across the country, but unfortunately my office in Killeen, TX did not serve me well. The only reason I wouldn’t tell someone to stay away from Veterans United is because I had a good experience with their corporate office to get pre approval and I do believe if I had stuck with that office my loan might have gone smoother. I would not recommend going to the Killeen, TX office, although I do believe in second chances and hopefully they can take my feedback and grow from it and be able to help out the next veteran. I was able to get a good rate from VU and their online portal is easy to use and submit documents which did make the process a lot smoother. I defiantly had some issues with my loan officer but I know everyone can have different experiences.
Response from Veterans United
We appreciate this information Nikolas and it is our hope that every client has a positive experience working with us. It is our goal to learn how we can best serve every customer, and we thank you for letting us know. We understand how the home buying process can get stressful, especially when certain aspects are not resolved quickly and accurately the first time. Delivering exceptional customer service is important to all of us at Veterans United. While we cannot change the experience you had we want to ensure that no other customers have this same experience in the future. Our hope is that your home serves you well and we invite you to connect with us for any needs in the future.
Pay the man already! Hahaha
I was a bit skeptical at first, but they made a believer out of me. They are thoroughly organized in such a way that they instilled confidence and took the stress out of my real estate buying experience.A special shout out to Ashley, Olivia, Megan and Ute (Real Estate Agent) for being there with answers to my questions (petty or profound) with genuine care and concern. Thank you guys, you're the best!!!!
Yall have been awesome thru the process. I would recommend and help any other veterans thru the process as well.
I just want to say thanks to my loan team at VU for working their butts of to close on my home in less that a month. Kollin King and Amy Shufelberger were always ready to answer my questions and quick when issues arise. Thanks to their hard work my family has a place to grow.
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Great company to work for the lowest rates.
The entire team is very helpful, knowledgeable and supportive. This was such a smooth process and great experience.
I would like to give a huge thank you to everyone that helped me along the way. I also would like to say thank you for the little house warming gift. It was such a nice gesture and a great little surprise. Thank you again for such a wonderful experience and helping me to get into a my cozy new home!
Spence did an outstanding job with the calculations and numbers.
allysa dowell was outstanding
