Better communication would have been nice.
I asked the same question for over a week and never got a call back. Then I finally got through and not just an answering machine and they told me "they don't know they'll call me back" and never did.
Response from Veterans United
Caleb, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication and if we missed the mark, we certainly want to know so we may correct that as soon as possible. We can research and learn from your experience to find out and correct what may have prevented the process from getting back on track. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way.
Veterans United is really there to help Military families get that loan so they can find there forever homes. They won't let you down and the process was not only smooth but fast. Thanks again!
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We really appreciate all that the team has done, they were all so helpful, kind, and knowledgeable. It made our process easy.
I highly recommend Veteran United home loan. They understand, have patience, if they don't have the answer,they will get you an answer. I will highly recommend it any veterans
Bo is the best of the best. I was truly lucky to have him as my loan specialist. At this point, Bo and I have been in touch since January, 2020, and during this time Bo has educated and walked me through every aspect of the loan and home-buying process. As a first-time buyer, I really appreciated Bo’s guidance through the whole process.Additionally, Bo facilitated a real estate agent, concierge and a lot more. Bo was also there to answer my many questions, bringing clarity to the process.I would highly recommend Bo (for anything).
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If you are on the fence with which service provider to work with when using your VA benefits to purchase a home, I highly recommend Veterans United. If you want nothing less then the minimum of magnificent, use their program. Semper Fi.
