Held up the loan process to the point that the deal almost fell through.
Response from Veterans United
Hi Jeff, thank you for sharing this feedback with our Client Advocate team. We appreciate your point of view and understand how it can be frustrating when unexpected delays occur. Our commitment to serving you is ongoing and we are glad that parts of the experience were positive. It is our goal to improve, so please do not hesitate to contact us if you wish to discuss things further.
Veteran's Home United is a great lender to work with. First of all, they respect the veteran and honor their service. Second, they provide top-notch professional lending services, clearly communicating requirements and what options the veteran has to work with to save money. Lastly, they are all about the security of private information and attempt to keep the documentation demands limited to just what is needed to complete the loan application. This was our second loan with VHU and both times the service was outstanding.
If you want a great experience with home buying Veterans United is the way to go. So helpful and resourceful. As a first time home buyer, I didn't know much of the verbiage or what even to expect, but Veterans United had exactly what I needed to understand what was going on. From the videos explaining the process you were currently going through to the immediate assistance to answer any questions I had. Bonus, they even send you links to useful offices or services you might need at your new address.
Such a great experience!!!
I would recommend Veterans United and their team to anyone looking to buy a home, they helped me buy my home, their assistance and understanding was invaluable in our home buying journey.
When others companies were telling us what we can't do, Veterans United told us what we could do, and I have my home today. Thank you for a job well done.
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Every single employee included in my Veteran's United experience was a dream come true and made my first home buying experience extremely easy!
I wish I knew others that are looking for a home so that I could promote and advise them to have Joseph Bramlett and Nikki Morrison as their realtors.
Veterans United I can't thank you enough. I always dreamed of owning a home. And now I have just that. A home I can see my son grow up and my wife to enjoy. My family loves to travel and come down here to visit which makes it even better. Thank you so much.
Veterans United made the home buying experience easier by accessing the portal to upload and review documents with in seconds.
I would tell everyone how good you are at what you do
