My experience was more than amazing.
Wonderful experience with everyone involved. They all work extremely hard to ensure everything was as smooth as could be.
Stay away from VU. Horrible customer service, horrible communication, disorganized process. Two separate professionals involved in the sale said that VU was the most disorganized lender they had ever worked with.
Response from Veterans United
Samuel, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.
They were with us every step in the process. It took us a while to find the home that was right for us, but they were when we needed the right advice.
This was a FANTASTIC group of people! NO COMPLAINTS AT ALL! This is the third home buying experience I’ve had a part in! And this made the other two look like child’s play! The mortgage companies, banks and lawyers, in New York State real estate are sick, disgusting, legal, extortionists! HOLDING THINGS UP AND COMPLICATING EVERYTHING TO MAKE A BUCK! It took less than a month to close on our new home here in Kentucky! As it would have taken at least 2 months in New York State! DISGUSTING! None of that took place here! After our offer was excepted, I contacted my agent and asked her for the name of a real estate lawyer she would recommended, AND SHE SAID WHY? Because here in Kentucky, they don’t mess with all that crap! They do things Sooo much better then the criminals in New York State!
This service is exceptional I can’t wait to be able to use it again in the future when we buy another home after my retirement
Very much appreciate the online application process....this is such a time saver being able to submit docs and sign online!
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Experience first-hand why 368,871 homeowners give us a perfect score!
I've have found out that Veteran United is an easy company to work with when buying a home I would recommend any veterans that's looking in buying a house.
Thank you all for making this journey possible..30 yrs ago it was only a dream ..Dreams really can come true if you stick with it! Yes, yes you can!
There is not an easier process. Everyone is incredibly professional, kind, and accommodating. To top it all off; they have amazing rates! Look no where else, save time, money, and stress. Choose Veterans United and ask for Shawnee Holsten!
I would recommend this company to others. They are knowledgeable and responsive.
