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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,195

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

I will just repeat because the team was that awesome! Carrie, Nina and Jesse were all outstanding to work with. They made my entire loan process move smoothly and always kept me informed of the loan status and next steps along with providing details answers to all my questions. Highly recommend!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Working with VU was easy. Our lending team answered questions quickly and helped us navigate all the intricacies of using a VA loan. They realtor we were paired with was friendly, very knowledgeable and accessible. We landed our "grown-up" house in a great neighborhood for our toddler.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Our team at Veterans United Home Loans went above and beyond to ensure we had the smoothest experience buying our home. They were available, attentive, personal and knowledgeable throughout the whole process. I highly recommend Chas and Aaron and will definitely use them again in the future.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars
Would Recommend

The entire buying process from start to finish was absolutely fantastic. Thank you to Veterans United and to all the great work you all do. I couldn't have asked for a better first-time home buying experience.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Veterans United was excellent at walking me the through the home buying process. I recommend Veterans United to any Veteran. As I went through the process, they have you review "to do lists" on their website and sign documents online with an e-signature. By the time I needed to go the my final closing, it only took 15 minutes to sign a small amount of documents.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

I am sad that the rating system for these surveys only goes to 10 because my entire crew from the loan team to the realtor deserve far higher numbers than that. Working with VU to find a home and secure my loan was about as painless as I could have possibly asked for barring outside complications. I can't say enough good things about anybody and everybody I dealt with from this team.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

The whole experience was great. Everyone was on top of their game; helping me with every hurdle.
Only bad part was no one ever told me how much money the whole process would be. If I would have known I needed to save arount 5k-7k I would have done this earlier.
Other than that this is a very professional and kind company. Highly recommend to EVERYONE

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

We dealt with Josh the majority of the time, and he was so helpful. The whole team was fantastic.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

I was a bit hesitant on getting a home but Veterans United helped me out so much and made the process so easy for me till I closed. Thank you so much to my team, 10/10

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

My wife, Patsy, and I want to sincerely say Thank you, we just love our new home.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

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5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

I don’t believe that I can illustrate just how satisfied we are with Veterans United. But I’ll give it a shot.The entire Team was an absolute pleasure to work with. Starting with Kevin he really got the ball rolling for us. Making us feel confident in the process. Then Jill and Stephanie were next in the Team, to really make this otherwise stressful lifetime goal, really feel like it was coming to fruition. Consummate professionals!Then there was Elizabeth. Our day to day interaction, her overt efforts to keep us as informed as possible, while requesting the pertinent paperwork or info needed to complete the process, along with her attention to detail, was critical! Sue and the entire team are an exemplary model of what the communication should look like between the Team and the customer.Elizabeth and the the Team made this entire process as smooth as could possibly be. We could not possibly be happier with Veterans United. And that is in large part due to the professionalism and empathetic approach from the entire Team. Including the rest of the Team, who I simply do not have the names of. This was made an amazing process but all involved!Thank you very much and Semper Fidelis! 🙏🏻🇺🇸Rusty Redican USMC

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

I could not imagine owning a home until i picked up the phone and called Veterans United. They worked with me from day one and was relentless in their quest to help me secure financing to buy a home

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Love the app and ease of downloading documentation

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Thank you to the team for the amazing opportunity to join me in the search and purchase of my first home. Not sure I would have gotten it without their help. A 10/10 experience when it came to signing up. Though at first I was extremely hesitant to signing up they helped remind me that they’d be with me every step of the way when it came to purchasing my home. Special shout out to Mac for going above and beyond on the assist in helping me with the purchase of my new and first home. !

headshot image of Mac Maupin

Loan Officer: Mac Maupin

NMLS# 1963169

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

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