Everything was a 10, just wish I was kept in the loop a little more and didnt have to depend on my realtor for information.
My team with my first time home purchase were the best in the business. Where it was Melissa or Rachel they were always there to answer any questions and kept me updated. Melissa recommended the best realtor in the business in Katie and she grabbed the bull by the horns and did not let go until the last document was signed. Thanks for the professional and friendly customer service provided Veterans United Team.
Two totally different experiences. Buying a home was great. Refinancing with Veterans United was one of the worst experiences I've had dealing with real estate. Very disorganized, would not recommend this to anyone. They use a cheap on call lawyer system that is incredibly unorganized and unprofessional.
Response from Veterans United
Clayton, thank you for sharing your feedback on your recent loan experience. We strive to be consistent with the process with our veterans. Loans can be different than other loans with factors added in. Our main goal is to make the process as less stressful as possible. If you feel the need to share more about your experience please feel free to contact our client advocate team to discuss. Thank you again for your service to our country.
Would use again.
Great, professional folks to work with! Excellent service from the initial phone call to closing!
Exceptional service! Very rapid response and helpful! Very professional.
Great service! Would recommend.
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Veterans United is amazing and will recommend to every veteran I know!
I want to thank veterans united for giving me a chance to fulfill my dream of homeownership again. I was renting for the past 8 years even homeless at one point, they helped me get my credit back on track. I never would have thought this could happen for me. I am truly greatful, thank you!
Right from the beginning Veterans United took control and got things done. We were dealing with a time factor, because we had to sell our current home, be out in 30 days and beat the winter weather that was soon to be upon us here in Northern Michigan. Not only did they make this happen but we were able to close earlier than originally expected. I would certainly advise other Veterans to give this company a call, they know the process when using a VA loan and will make you feel like you are their priority.
Garrett and his team have been simply amazing to work with. From start to finish they made the process easy and worry free.
