I used Veterans United twice. It was a positive experience.
The underwriters are slow and extremely strict. I've owned 4 other homes and this was the longest and most stressful underwriting process I've dealt with.
Response from Veterans United
Che, Thank you for sharing your open and honest feedback. It is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. We apologize if you felt there were unnecessary delays during your process. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
A learning experience made special. Everyone was great to talk with, professional. A team of good and special folks. Sincerely, Heather Nalley
Although I was sometimes impatient and overwhelmed, Jake and his team kept me in the loop and assisted me with my part of the process and was always available to answer my many questions.
Ready to see for yourself?
Experience first-hand why 361,234 homeowners give us a perfect score!
For sure would recommend them all. Lidya
Great team that was able adapt to the difficulties presented from the Covid virus. These are good people you can rely on.
just like the military they are super effective, and efficient. They take their work very seriously and they are very good at it thanks to all who participated in our loan.
Great experience, team was knowledgeable, friendly and easy to work with.
Ready to see for yourself?
Experience first-hand why 361,234 homeowners give us a perfect score!
Incredibly satisfied with Veterans United! Veterans United has the best staff and made my home purchase go as smoothly as possible!
