This is the third home we purchased over the years and VU was the best and easiest to work with. Highly recommend.
I am a retired federal employee who is not always computer informed let’s say. So I needed lots of help in sending the forms to them. They were always there for me or patient and answered my questions promptly.
the website was very easy to upload my documentation and the staff was very helpful. But I was disappointed that the app is only for realtors and not for clients
The service and personal attention we received from Mark Reid, Veterans United Loan Officer was exceptional and beyond what we were expecting! His knowledge of the local / national market and the commitment with connecting us with a seasoned professional local realtor along with Michelle Zeller, Veterans United Loan Coordinator assistance was truly amazing. Mark provided critical advice that helped us make informed decisions at each juncture, which ultimately landed us the best competitive interest rate in the search for our dream home.
Mark’s team took the necessary time to ensure that we completely understood the entire process from beginning to closing on our mortgage and he’s always willing to explain things until the client is comfortable (i.e.) no matter how many hypothetical questions my wife asked during the loan process. In my honest and unfiltered experience, if you’re a Veteran that’s looking to work with an exceptional team that’s kind and understanding, Mark Reid is exactly the type of person you want working on your behalf.
I would never work with anyone else and I salute Mark Reid and team as he represents Veterans United with distinction!
Satisfied Home Owner / GO US NAVY!
Veterans United Home Loans was a pleasure to work with. The staff was very professional, knowledgeable, and kept us informed throughout the entire process, making our first home buying experience a success. Highly recommend Veterans United as a top choice when looking at purchasing a home.
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There needs to be better process between closing and underwriting.
I feel blessed to have Mr. Matt Turner as my loan specialist. He went above and beyond! Highly professional, knowledgeable and most important friendly! He make me felt like a long life friend! As a matter of fact Matt made possible to close my mortgage in 2020 in record time and I am more than happy to close my refinance in June 2021 with him! He explains everything in details and using simple language. Thank you Matt, he is a great asset in your team and I wish you success in all your goals! As a veteran, I highly recommend Veterans United and all their services and products. You won’t be disappointed!
I'm just so grateful for this opportunity.For the first time in my family's life we have a place we can call our own, and we are so excited to make so many happy memories in our new home
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Stephanie was amazing
My first time home buying experience was a breeze, thanks to veterans United and staff member.
From the Welcome portfolio sent to us by Veteran’s United, to the team that we were assigned; our realtor, our loan specialist, Josh Winters our concierge who provided us with contact information for utilities, city services, pest inspectors, media vendors i.e., internet and TV providers, etc, every step and detail was covered. No surprises.
Excellent service and outstanding personnel. Highly recommend VU and especially Tyler Dunn.
