I felt like there were folks who were friendlly and knowledgable every step of the way. They explained the steps and followed through to ensure everything went very quickly. No surprises! Buying a new home is very stressful but their professional positive approach sure was helpful! Thank-you
The team at Veterans United asked me what I wanted and did not stop at giving the best service possible until I went "home" with a smile on my face. Cant thank these good folks enough for an outstanding result in my first homebuying venture.
Good people... work together
Veterans United is filled with many teams of professionals that really care about Veterans. The service they provided to me and my family is beyond what we were expecting because we had never heard of them! They are legit and ready to serve those of us that have served. I really recommend them for helping to find your dream home. The service I received from them was top of the line from selling my home in South Carolina, purchasing a home in Texas, the moving company and lodging as we waited to move in our new home. They are on point! Check them out, well worth it.
We will never use Molly again. It was by far the worse service and lack of care I had ever seen towards a service member. Everyone who had to work with her advised they would never work with her again. There was lack of details, lack of basic care or any sense of urgency at all. Never again!
Response from Veterans United
George, we thank you for your honest feedback on your loan experience. We take these surveys very seriously and would like to learn more about how you came to feel this way. There are so many factors that can play into loan delays and communication. Our client advocate team is available to discuss further and to learn. Thank you again for your service to our country.
Only issue was the loan estimate of closing costs was about $2300 off from the final closing costs. It was an extra expense I hadn’t planned for.
I used vets united when we bought our first home and had Andrea Rice help us with that house and she was great enough for me to remember her name several years later. I have no doubt that I will remember Alex's name for years to come too. Vets united has made the process so simple for my family yet again. The website and "to-do" list is so helpful.
Amanda Butler is the reason I continued to press forward with this company
