Veteran's United does everything by the book. You can count on all the loan requirements and inspections being met in order and on time.
Easy processing, wonderful corporate attitude, and great customer service.
The
As a retired attorney, I have closed on many mortgages in my over thirty year career. Veteran's United is above average in the service they provide to the client, and I would recommend them to others
Response from Veterans United
Daniel Thank you for sharing your experience. Our commitment to providing excellent service means that your feedback is valuable. Our Client Advocate team will use your comments to further our ability to help every customer get to the closing table as quickly as possible.
If the underwriter is going to be a week to get back to us, just say so. Every step of the way I was lead on and not told any accurate info. It took over a month just to close on this house. We already had the final negotiated price and home inspection done. Still took over a month.
Response from Veterans United
Clay, Thank you for sharing your voice with our team. We understand the frustrations with loan delays and would like to share in that frustration. Underwriters are held to a standard that is set by the fair lending laws and VA guidelines that can sometimes feel intrusive and taxing. We adhere to these guidelines to make sure our clients get the best loan product for their needs. We would like to learn more if you choose to share. Our client advocate team is available to you at any time. Thank you again for choosing Veterans United.
Highly recommend Veterans
United.They make the refi process
seamless and very easy. They do most the work and keep you informed of every step. Very professional
Great reason to get a low rate. Keeps you up to date most of the time, still had to call several times to find out what was going on.
Nothing Follows
We preferred the previous notary who visited with us last time. The woman who assisted us last year was excellent. This year the Notary was not noteworthy.
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