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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,267 reviews
904 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,267 unfiltered reviews

Starting on Page 6689 of 15,276. Return to Page 1

5 out of 5 Stars
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

Thanks Veterans United for making the process easy & for making are Dream come true.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

Overall, I was very impressed with Veterans United! As a first time homebuyer looking to purchase a home in a really tough market, I was so happy with the support and enthusiasm that we received from our VU team. The communication response time was quick, the weekly follow-ups reassured me we were on track, and the overall process was easy.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

I worked 14 hours days and with Chris he made everything work around my schedule
Always available to answer my 50 questions at every step of the process and I always felt informed and involved during the entire process he help me make my dollars count were it most impacted my purchase
Thank you Chris and veterans United

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

My team: Wesley, Kaitlynn, Wade and Brendan were extremely helpful, prompt and always made me feel like a valued customer the entire process. Buying a home can be stressful and difficult but this amazing team of professionals were outstanding and made this process easy. Thank you all!!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars

Great customer services.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Justin Keith

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Stay in contact and try to complete the needed documents ASAP.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

4 out of 5 Stars

The appraiser forgot to include an out building in the appraisal. He then attached the wrong deed to the appraisal. Because of his mistakes and not caring about the chaos the delays from his mistakes caused, our closing had to be delayed. Imagine having movers lined up for two days, having to be out of your old home and not able to get into the new one. Our amazing realtor helped and so did our loan officer, and we are grateful. But this appraiser shouldn’t be given work by the VA anymore.

headshot image of Don Scott

Loan Officer: Don Scott

NMLS# 165274

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5 out of 5 Stars

Blake and all his associated team members were very professional. The website Veterans United provided was easy to use. I strongly recommend Veterans United to any Veteran looking to use their VA home loan benefit.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

I would always recommend Veterans United.

headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

5 out of 5 Stars

I don’t recommend veterans to use Drobenko’s investment (builder in Alaska) and his broker Elena Norvisk, They don’t warrant the house and don’t keep their promises. We found some things damaged and were told that’s your problem now.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

Greetings.
Our experience with Veterans United was great! They helped us get our credit up to the right place and then found the real estate agent that was awesome and then had the loan process completely open and easy to follow and clear checklists to make sure it was approved when it came time. The process was smooth and even when we had to issues to deal with the team came together and got it taken care of. I cannot express enough how grateful we are for all their hard work. I would recommend using VU to any of my friends and family in good conscience and know they are in good hands. My wife and I are literally jumping for joy in our new house!!! Thank you so much Veterans United. We had a Greta experience with VU as a whole but the best part was our personal loan officer and his team, mainly Jerry and Taylor.
I honestly cannot give enough praise to Jerry and his help getting my wife and I into our dream house. This is our first home and had no clue what to expect but from the very first time I talked with Jerry he laid everything out so we knew what to expect. Usually the anxiousness of not knowing is what causes stress and I can say that our stress level stayed pretty even and relaxed during the entire loan process. Aside from a few last minute issues that were promptly taken care of, getting into our new home was relatively painless and I whole heartedly feel that Jerry and his teammate Taylor made it happen. We were in contact almost daily keeping things in line and making sure we all were on the same page. I am so grateful for them both. If you are going to buy a house and use Veterans United I would tell you to personally request Jerry. I am actually going to miss talking with him as we had some good laughs this last 8 months. The process of buying a house is daunting and seems almost insurmountable but with their help we did it and now are so happy in our home! If I could give them a 10 stars out of 5 I would. So, happy house hunting and if you get Jerry, thank your lucky stars cuz you will be in a house for sure!
Sincerely,
Nick & Chelsie Stevenson

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

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5 out of 5 Stars

Great service for military personnel.

headshot image of Jon Williams

Loan Officer : Jon Williams

NMLS# 1862561

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Very pleased first time refinance experience. I received an incredible rate and my loan officer was very professional.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Jake Cowan

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

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