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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,665 reviews
871 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,665 unfiltered reviews

Starting on Page 6806 of 15,256. Return to Page 1

5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

For the Veterans or persons that embark in
a home loan or refinance I can tell you that
the fear and anxiety is something normal in a process like this...
Your loan team is everything because you
have to trust them to follow their recommendations and accomplish your goal.
Veterans United has the modern tools and
dedicated personal to help you with this
enterprise.
Thanks Veteran United Home Loans !
🚾

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars

Best rates and excellent staff.

headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars

Easy peasy..
Lol

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars

As a first time home buyer my experience was nothing short of exemplary with Veteran's United. They showed a great deal of flexibility to accommodate my non-traditional work schedule. Information was almost always readily available and If I had any questions, they were satisfactorily addressed in a timely manned. Having an appreciation for all the background work that takes place, Veteran's United have certainly made the experience Tolerable.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

4 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars

It was a pleasant and pain free experience. I guess my only slight complaint was the length of time (it seemed very long) to get an appraisal for the property. But in general super happy with Rett and his team.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

1.5 out of 5 Stars

Don’t use them unless you absolutely have no other option. They are slow, inefficient, and have terrible communication. They can do this because they do so many VA loans they can afford to lose customers. I used USAA in the past and had a much better experience with them.

Response from Veterans United

Hi Andrew, thank you for your open and honest feedback. Often times when documents need to be translated, it can cause delays in the process as well as differing time zones can make it challenging to connect. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail.

5 out of 5 Stars

Was my first time buying a house. After several phone and probably most were silly questions. Robert still treats you with respect and professionalism. His team did a outstanding job highly recommend veterans united.

headshot image of Robert Canine

Loan Officer: Robert Canine

NMLS# 1866300

4 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Trust Veterans United they have your best interests in mind, and only want to se you get the home of tour dreams.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Tyler Jones

Loan Officer: Tyler Jones

NMLS# 1493936

3.5 out of 5 Stars
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars

😀

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars

I'd use them again.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars

Veterans United responded quickly to my loan request. The loan process was simplified with the 'To Do' list. The loan officer helped clarify my questions through out the loan process and they made it simple to upload all the files online. They tell you what forms you need and it was easy to upload them through their website. The best thing about doing everything online was that I could work on the paperwork whenever I wanted. I was offered a great interest rate and at the end of it all I get my first home.

headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

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5 out of 5 Stars

Very professional team, they are very quick to respond and make you feel like a priority.

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars

The rest of the VU team was very professional and courteous too!

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars

There are many routes to go when choosing a home loan, and even when searching for a VA loan. Derek and his team at Veterans United made this whole process a breeze. They know the ends and outs of VA loans and are there to help and explain the whole thing. They were always positive, even when one of our houses fell through. Without them I wouldn't be the proud new owner of a home.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

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