Overall, the process was easy. There were some paperwork bumps toward the end, which is normal. I would recommend Veteran's Home Loans. Very responsive and professional.
I will always suggest Veterans United to my fellow veterans to help them with their home loan needs.
Veterans United asks for a lot of repedive paperwork.I felt being a current home owner some of the desired information should have been readily available through other sources ie my present mortgage company. Things were a little difficult due to covid-19. All things being equal I am completely satisfied.
Thank You!!!
DO NOT USE. If you have a deployed spouse and are trying to move. Dont use them. They have NO clue what they are doing and will only cause more stress, confusion and distrust during what is already the most difficult times. DO NOT USE if you are using a POA. They have no CLUE what they need or dont. They will repeatedly tell you that your paperwork is good and at the last min tell you need something. I would not recommend Veterans United to my worst enemy even. I am making it my lifes mission to never let what happened to us happen to another military family.
If you are having issue with them enprovins@gmail.com. I would love to hear from you. I am working on a formal military ban on service members using this company.
Response from Veterans United
Johnny, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to learn more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
Veterans United kept my entire home purchase experience organized. Eli followed through and communicated with me from start to finish.
Less than two months my deal was done.
Veterans United is very knowledgeable and flexible! The whole journey went very fast and positive! HIGHLY RECOMEND!!!
Two home loans with Steve Hopper. Would definitely use again.
Buying a home can be a difficult and stressful experience. Just pull the trigger and work with Veterans United Home Loans, they will take a tremendous amount of weight off of your shoulders. I don’t believe they know the word no, it’s just not in their vocabulary.
I would definitely recommend them for their great work.
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Veterans united was a great overall experience I had an amazing team and everyone was incredibly helpful and professional
Our loan specialist, Jeff Gordon, couldn't have made our refinance simpler or easier. He made the process extremely easy to understand and very expedient. He also answers his phone/returns calls immediately, which is very important. Highly recommend him and the organization.
