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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

I have purchased a number of homes with mortgages in my lifetime. Never have I been more satisfied in the loan process than with Veterans United. The performance and service I have received is simply "BENCHMARK". Everyone I have communicated in Veterans United has been outstanding to work with. Your treated like family.

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend

the whole process was smooth and easy. so much help from all of them. i would highly recommend using the va loan.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

From the first conversation to closing no one can top, the Veterans United team. Very proactive, quick to respond and extremely helpful. I Highly recommend Veterans United!!!

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Every one was so very helpful that I worked with. A big thank you to Julie and Eric for making this home buying process as simple as possible!!

headshot image of Eric Whipple

Loan Officer: Eric Whipple

NMLS# 1955172

5 out of 5 Stars
Would Recommend

The process was smooth with my team by my side the entire process!Would recommend anyone to them!

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Best underwriting loan application experience. Quick, easy and the online application makes everything easy to keep track of

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

5 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

4.5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

The asset verification clerk was a nightmare to work with. Although we had assets enough to pay cash for the house she refused to consider any assets not in a checking account. We had assets in three different banks in checking, savings, and CDs. As a result we had to cash in a $110000.00 CD and deposit to our checking account to satisfy her. That costs us $2,000.00 in early withdrawal penalties. We were fluid with the cost associated for the down payment with other savings and checking accounts but savings accounts could not be considered according to her. Seems like your underwriting prep could use some asset management schooling. That was a black eye in an otherwise good experience.

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Overall Veterans United made this experience painless.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Nick Vance, he is a wonderful Lender, feels more like a trusted friend or family member. He is very straightforward, respectful, polite, knowledgeable and reassuring person. He didn’t forget about me and didn’t pressure me either! I felt totally safe disclosuring intimate financial information;,because he didn’t disclose any of my information without my permission! I love that about him. Let’s not talk about how he was always available when I had any concerns! Great Team Nick has created that assist with everything from utilities to homeowners insurance! I can’t express enough gratitude and appreciation for them making me a homeowner!

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

Matthew and team did a great job once again! Thanks so much! We will continue to use Veteran's united for future loans! They were always responsive and addressed any questions that came up in a timely and professional manner.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Highly recommend.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Couldn’t be more pleased.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend

From start to finish the process was relatively painful!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Answered all our questions in a timely manner and were always there for us when we needed them. Just a really great team. Sam in particular was fantastic!

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Couldn't be happier! My team helped me from start to finish and explained everything about the process along the way! If you are a veteran I would 10/10 highly recommend checking out Veterans United

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend

It took my almost a year to buy a home, but that long time period wasn't because of the Veterans United team. Life, as we all know, doesn't stop and buying a home kept dropping on my priority list. Despite me going dark, at times for months, the team stayed patient with me. I'm extremely grateful to have had such a kind and understanding team.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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