Bridgette definitely lacked training, often giving us incorrect information. She requested documentation we didn't need and then when confronted with it, she always said we misunderstood. She was a thorn in our side during this loan process. I definitely would not go with Veteran's United again.
I recommend Veterans United to any of my fellow veterans!
Top-notch team! Very supportive and knowledgeable about the real estate, loan processing, and transitioning. Purchasing a new construction home out of state is challenging because you can’t QA the process of the home in various stages. My realtor was my eyes and ears and kept me abreast on the status of my home.
From renter to owner in 32 days -- they really are dream workers!
Wonderful experience! I will.be recommending Veterans United
To the rest of the team a special thank I believe goes out to Laura taking the time to iron some of the not so common issues that credit building history can possibly generate. I'm not expert or even moderately understand the "in's and out's" of credit reports but I am absolutely glad Laura does. I thank her for her guided instructions and letting me give up when I thought for sure it was gonna take some type of miracle accurately understand what the credit bureau's are saying.
As a first time home buyer I knew very little about the process. Veterans United provided my wife and I with an amazing team of professionals in their field. Each and everyone took a personal interest in our needs, concerns and where always there for us.
I will use only Veterans United for any real estate needs our future.
They made us feel as if we were their only clients!
Special thanks to Ashley for her perseverance and assistance
It was a complete pleasure to work with everyone from the Veterans United team. I was very nervous to go into my first home purchase, but Ben, Kayla, and Jenny made the entire process a breeze from initiation to closing. I look forward to continuing my future with Veterans United as my home loan provider, and will definitely recommend this team to my colleagues.
Very professional and always ready to help me at any time.
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Between our realtor and the home buying group. It was super easy to go through the long process of buying a house. I can’t thank them enough for there efforts
My entire loan team worked hard and efficiently to ensure a smooth and painless process. Veterans United knew exactly what they were doing every step of the way and took all the headache part of home purchasing to minimize mine. Very organized with their process with a to do list for me and all I had to do was go to my account, click the item on my to do list and was able to complete the task right there without having to bounce from one place to the other. Everything they needed me to do on my end took no more than 5mins. Very quick and responsive. Not only do they help with the loan process but they set you up with a real estate agent who works directly with them and you get a concierge who helps you get everything you need done for your new home such as utilities, water, security system, moving companies, etc. Only took 18 days to close on my new home!!! Will never use any other company except VU from here on out! You get even awesome personalized gifts from your loan team through out the process, who doesn’t love gifts?!?! As a veteran to another veteran this is who you want to help with your road to home buying!!
So this is second time I have taken a loan out with Veterans United and they are always extremely professional especially Kelly and her associates and I would definitely recommend them in the future!