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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

420,246

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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2
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Showing all 420,246 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Jake Cowan

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Over my lifetime, as a Certified Public Accountant, I have had many experiences with individuals in the mortgage granting business. Although going through this process was long and tedious, Veterans United Home Mortgage was a very positive experience. The loan specialists that worked my account were very friendly, courteous and respectful during the entire process. I highly recommend them to anyone that has served in the military and is seeking to purchase a home.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Shout out to my lending team for helping me purchase my first home. Much respect for being there for those who have served our country. Thank you again!

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

UV was wonderful in every aspect of our process. We highly recommend their services. Very respectful and accomodenting.

headshot image of Shane Bratkowski

Loan Officer: Shane Bratkowski

NMLS# 1894207

5 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Overall great experience.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend
headshot image of Israel Tinoco

Loan Officer: Israel Tinoco

NMLS# 1851818

4.5 out of 5 Stars
Would Recommend
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Great experience. Thank you!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

This was our second home and there was no question that we wanted to work with Veterans United again. The team is great to work with and we know we can trust them to be up front with us through the whole process.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Veterans United was always great to contact! Mikala Simons was the first representative that I had dealt with, and from that moment on, I knew that I was making the right decision! She was quick to make things feel like a "family-type" experience by showing a lot of care and concern while listening to my needs and concerns. Craig Patenaude was the next person, with Veterans United, who we had the chance to work with and from moment one showed us that he was all about making sure my family was taken care of. Craig never left us feeling like we were not cared for. We received several calls/messages from Craig that were clearly during his personal time (he had a two hour ahead time difference between us) but would never let that be an issue. He was always shooting straight on why we should or should not be looking into properties and laying out the reasons to back these decisions (I never felt left out). Angelica Thames was also a part of Craig's team and she stepped in, for a big portion of our experience, when Craig was not personally available. Angelica never once made anything seem contradicting and was always quick to respond/resolve any clerical issues (during a brain storm to get around a simple issue with the system, we even came up with a solution to properly deal with those pesky Murder Hornets). Buying a home during these crazy times is extremely difficult/stressful but this amazing team has left us with a memorable experience (all of this craziness provided some topnotch conversations and points of view)... we will be forever grateful for the experience we had with you and your representatives,Sincerely,
The Bradley's

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

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5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Shawn and his team were great! We didn't use a Realtor and they helped relieve much of the stress and uncertainty. I highly recommend Shawn and Veterans United.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

4.5 out of 5 Stars
Would Recommend

Veterans United made it so easy to do the whole process on the internet, They are real pros.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I’ve used the services of Veterans United multiple times in the last few years and could not be more happy with the treatment I received each time. I would highly recommend their services.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Loan Officer: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

Veterans United is filled with caring dedicated employees who go above and beyond to get you into your dream house. I highly recommend them. I loved our broker Tony Stevenson and agent Arlene McCoy. They are incredible and patient individuals absolutely love this company

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Jimmy and his team definitely made me a lifetime customer and free advertisement for VU. I've told everyone who will listen about my experience with them, and I can only hope others follow suit and bring their business to this organization!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

More Reviews

See all 420,246 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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