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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,876 reviews
768 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,876 unfiltered reviews

Starting on Page 69 of 15,330. Return to Page 1

5 out of 5 Stars

The entire team was grest.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Mason was phenomenal...Mason tried helping me buy a home years ago and I had some opportunity on my end to clear up...He help point in the right direction, gave me some advice and I told him as soon as I got my end corrected he would be the first person I called. Years later I called him and got right back on it and was great ....I appreciate his honesty and always making sure I was good . I thank Mason and the Team for helping me and my wife purchase the home we love...

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

I love Lisa and the whole team. This company has the absolute best customer service.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Photo submission from Chester S.

The process of buying a house through Veterans United was seamless and they picked up the slack when my builder purposefully dropped the ball.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

4.5 out of 5 Stars

100% honesty? I've always been against loans and credit but with the economy today, there's no getting around either when you want to buy/invest in a home. Veterans United made getting a loan easy and they helped me every step of the way and beyond. Nate Alexander has been with me since the beginning and still reaches out every so often to check in and see if I need anything. He's very responsive to my texts and emails. I couldn't ask for more. Thanks again, Nate!

headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

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Check My Eligibility
5 out of 5 Stars

As a first time homebuyer the process of searching for a home and using my VA loan was very daunting. Even with friends and family offering advice it felt as though my spouse and I were alone in our efforts. The second Veterans United got involved everything changed, everyone from our agent to the branch manager was extremely helpful and friendly.

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

3.5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

4.5 out of 5 Stars

I was a little iffy at first due to miscommunication but they came in clutch to the finish line.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars

Fair, attentive and they keep you informed at every step

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Photo submission from Christopher C.

Thank you to my Veterans United loan team for all the help during the homebuying process.

headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

My entire team, was extremely helpful and courteous. The only people I talked to was Paul Farnam and Allison. Super kind people. At the end or near the end of everything they even sent my wife and I a little doggie box with treats n toys. Highly recommend, wonderful team

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars

Great staff and clear instructions and site.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

Ready to see for yourself?

Experience first-hand why 366,259 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Worked with us the repair our credit to insure we qualified. Then made the loan approval process ease and provided support through closing. Very happy with the support and services.

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars

Wish we knew ALL AT ONCE WHICH COMPANIES WE NEEDED CONFIRMATION OF PAYOFF AMOUNTS

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Photo submission from Kenny A.

I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

Nichole B and her team go above and beyond the call to service.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

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