The service and attention to detail was phenomenal. The app and communication via phone, email, & text worked great for my schedule. The entire process took less than 45 days from initial contact to finish. I would definitely recommend (and have already) MyVU team to others.
Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!
Yes it was great working with Shan Ward and his team couldn't have been anyone else better to work with
Definitely recommend Veterans United as a stellar mortgage lender. Their customer service goes above and beyond! Such a wonderful home purchase experience!!
My Husband and I are both Veterans and we moved to an area to be with family. We decided after renting for three months we needed a home. Searching through the Internet trying to find a Veterans loan providers. After researching reviews and backgrounds we called Veterans United. The first call the gentleman was very informative and made me feel welcomed. After we talked we decided to go forward. Next we were contacted by Lance our loan office. Lance was very professional and welcoming. We have not bought a home together and we knew nothing of the process. Lance guided us through everything and set up a team, including realtors in our area. Everything ran smoothly and we felt like the team was working for us at every turn. That was refreshing and a blessing. It helped us focus on our needs for our forever home. Lance Madi and Josh and all the team set up for us were professional and made you feel like family while buying a home. We would highly recommend Lance and Veteran United for paying a home. Thank you so much Lance we love our home and y'all made it possible.
Ray and Donna Lahti
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Jay and his whole team were phenomenal to work with! They truly made the process so smooth and seamless from start to finish.
I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.
I found the Veterans United application very comprehensive and easy to follow the steps to purchasing my home. I’ve utilized VU twice now and wouldn’t hesitate to use their services in the future.
This is my 5th home and by far the best loan experience I’ve ever had! The team and yes team, make it easy for you as a customer! While ensuring I receive a competitive rate, they were able to assist with competitive insurance and home services. The app and dropbox are both user friendly and efficient. Sounds weird saying it but I’m pleased with my loan experience!
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VU was a amazing experience! I loved how quick and organized this home buying process was!
Alex and John are absolute rockstars. When my family and I PCS next he will be hearing from me again. I couldn’t ask for a more reliable and supportive team.
I’ve worked with Veterans United before, and I know you do great work with integrity! You even remembered me from the last time, years ago. Thanks for making the process as smooth and efficient as possible, and for being so friendly and nice along the way!
Using the Veterans United app to view to-do lists, upload and sign documents, etc. has been a pleasure. The app makes it so easy to stay on track and see what needs to be completed throughout the homebuying process. Checking off our lists and getting things done helps us to know that we're doing our part when working with our lending team.
The Team at Veterans United was very responsive to questions and proactive in providing updates throughout the process. It was a very organized and step by step process that put my wife and I at ease at every stage. I would recommend Veterans United for everyone looking to purchase a home.
