Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,837

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 439,837 unfiltered, unedited reviews

Starting on Page 69 of 14590. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Tammy was very helpful and honest with us and answered any questions we had, she's a pro at what she does.

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

4.5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Bill Bales was amazing, up front, and demonstrated excellent leadership in the whole process.

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
Photo submission from Chase R.

Veterans United couldn't have made it any easier

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

My team was fantastic! They made this process so much easier.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

2.5 out of 5 Stars

If it were not for Donnie Henderson and Rachel Anderson, I would not of completed the purchase of our new home. The nightmares have not stopped. Two weeks ago our Bank account was frozen we were not allowed to access our money use our debit cards nor bills that were scheduled to be paid were not paid. The bank refused to tell us why but an external link was made into the account causing it to be flagged and ultimately shut down. We had had this account for 15 years and our current mortgage in WV is at this bank. We were left without any funds for 7 days right in the middle of moving to Arizona. Veterans United insisted we link our bank accounts with Plaid, was this, is this the problem I do not know.

Response from Veterans United

Hey Rebecca,
Thank you for sharing your experience and for recognizing Donnie and Rachel — I’m glad they were able to help you through the homebuying process. I’m truly sorry for the stress you’ve gone through with your bank account, especially in the middle of a move.

I understand how upsetting that must have been, and I appreciate you taking the time to talk with our Client Advocate team already. They’re continuing to review what happened and will stay in touch as they learn more.

We take situations like this seriously and value the chance to look into your concerns further. If anything changes or you have additional information you’d like to share, please don’t hesitate to reach back out to the team at 1-800-212-5200 or ClientAdvocate@vu.com.

5 out of 5 Stars
Would Recommend

Veterans United made the homebuying process smooth and stress-free. Anytime a hurdle came up, Spencer and company didn’t say “we’ll see,” they said “we’ll figure it out,” and they always did. The whole team was helpful, responsive, and made us feel taken care of from start to finish. Couldn’t be more grateful—thank you all for making this happen!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

Awesome customer service. Recommended to others.

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend
Photo submission from Matthew J.

We will always recommend Veterans United. Eric and Brittany Miller were absolutely amazing!!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

3.5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Timothy was transparent throughout the entire process. I heard bad things about Veterans United before, but I am not disappointed in the service I received. The team assisting my wife and I were a great example of what a loan team should be. They gave me a great impression of Veterans United.

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend

Everything happened on time and was expedited. Great customer service!

headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

Ready to see for yourself?

Experience first-hand why 348,922 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

The whole process was well managed beginning to end.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I am super impressed and grateful for the service offered to us by Veterans United! They are incredibly helpful, professional, and their appreciation for my military service is evident in the way they took care of us during this process. They even arranged for a notary to come to our home to sign paperwork so that we were not inconvenienced in any way.
They are knowledgeable, professional, and made the entire process quick and easy!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

3.5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend
Photo submission from Donald B.

Everyone who had a professional part of our home buying we give 5 stars.
Thank you Ryan, Dalton, Jordan and Chanel.
You all made it possible, and we cannot thank you enough for making the experience awesome.

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

awesome service. was able to do everything within a little over 30 days.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

More Reviews

See all 439,837 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
3,209 Veterans started their online quote today.