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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,471 reviews
772 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,471 unfiltered reviews

Starting on Page 69 of 15,316. Return to Page 1

5 out of 5 Stars

The entire is very helpful! When it came to any questions or concerns, they’ve always had the answer!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

Best Service I could ever ask for. They make me want to keep buying homes. But sadly and happily this should be my forever home. I’m excited!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

Matt Landis and his team were absolutely wonderful to work with. I always received same day answers to my concerns and immediate solutions to any problems. I hope to work with Matt and his team again in the future.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

I admire Shawn’s professionalism and integrity. He made my refinance process very easy and comfortable.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Photo submission from Chester S.

The process of buying a house through Veterans United was seamless and they picked up the slack when my builder purposefully dropped the ball.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Rick Bridgman and Bridget McGuire were awesome. They were in my corner every step of the way, not only internally with the VA, but also managing the whole transaction process. Rick and Bridgett were there at all hours to answer my questions, help me plan, and ultimately got me across the finish line to purchase my home. 10/10 recommend.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

From start to finish Sam and his team worked diligently to take care of my clients during their purchase. Outstanding team. Kept me well informed without having to reach out to them for updates. It was a smooth transaction & we all appreciate that.Thank you for a job well done.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

The whole process was very smooth. The loan team was exceptionally helpful with everything!

headshot image of Keegan Haines

Loan Officer: Keegan Haines

NMLS# 1955200

5 out of 5 Stars

My experience was awesome. Greg was super helpful and really made the process very streamlined. The whole team was amazing! Will definitely recommend to other people.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

The crew who helped me threw out my journey was amazing I truly hope all vets receive help from you guys absolutely worth it. From day one they had my back treated me like family, they hade me up to speed in no time. They would call to check in to make sure I was good during this stressful. 10/10 highly recommend.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

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5 out of 5 Stars

I am truly BLESSED. You seem to have gone beyond the call of duty. It seems as though VU STAFF takes pride in helping VETERANS.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Christopher C.

Thank you to my Veterans United loan team for all the help during the homebuying process.

headshot image of Caleb Troutt

Loan Officer: Caleb Troutt

NMLS# 1960451

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

We absolutely enjoyed working with Veterans United the process was easy to follow and every step felt like we had support behind us.

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

4 out of 5 Stars

Home buying team was awesome.

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

No BS! If you are purchasing a new home, you need to "absolutely" hire Veteran's United. You will not be sorry. I have only used Veterans United to purchase my last two homes and they EXCEEDED all my expectations. Always there when I needed them. Oh so helpful. As you can tell I am VERY PLEASED with them ALL!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

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Experience first-hand why 365,911 homeowners give us a perfect score!

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4 out of 5 Stars

Veterans United did a great job. Up until the underwriting stage, I felt like communication was perfect and people were reaching out. I think the disconnect between my local Title company and the underwriters caused some minor confusion. In the end I though Veterans United did a great job being so far away. Kyle and his team were super professional, and you always felt like they were there to help you. The underwriting process felt somewhat disconnected and delayed through e-mails. Some e-mails feeling even short or less personal. I think this is common and many other I spoke to felt the same in this stage. Even those from other lending agencies. This was a way better experience than I thought it would be.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of TaTianna Thomas

Loan Officer: TaTianna Thomas

NMLS# 2111142

5 out of 5 Stars

Jonathan and the whole team were incredible.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars

Everyone was knowledgeable, courteous, and respectful

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Photo submission from Kenny A.

I want to personally thank Dustin Johnson for everything he did during my home buying process. Rotation was quick to respond to any questions I had. He was patient while walking me through every step of the process to ensure I not only understood what needed to be done, but also explained the importance and reasoning behind every step. If it wasn’t for Dustin, I would have been completely lost during my home buying process. Dustin was able to take so much weight and stress off of my shoulders. If it wasn’t for him working tirelessly, my family and I wouldn’t have been able to have a home to move into after starting the process and closing on a home 3 weeks later.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

very good customer services

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars

The team at veteran united was open and honest about the hole process. They were also quick to reply and kept everything moving. I really do appreciate them on helping me through this. I can now move forward. And I'm now a homeowner! Thank you veteran united!

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Everyone answered all our questions timely and made everything easy to understand and the process was fast!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

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