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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,967 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,967 unfiltered reviews

Starting on Page 69 of 14,833. Return to Page 1

5 out of 5 Stars

2nd mortgage service was above expectations. Would refer to friends. Thank you very much. Mike

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

My overall experience with Veterans United was excellent. The process was smooth from start to finish, and the team made everything clear and straightforward. As a first-time homebuyer, I appreciated how organized and transparent they were in explaining every step. They truly lived up to their reputation for supporting service members and veterans through one of life’s biggest decisions.

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Matt and team were exceptional. Prompt with responses and answering queries. The process was a breeze!

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

The Best!

headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Photo submission from Janice A.

Jake is an exceptional treasure. He worked hard to get us qualified, when other loan officers would have given up. He spent time understanding our unique situation, which is travel nursing, and found ways to work around the inconsistencies of the profession.Jake and Kaitlyn are the dynamic duo!Kaitlyn made sure every inch of our paperwork was correct!

headshot image of Jake Wood

Loan Officer: Jake Wood

NMLS# 2286607

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

4 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

Met every need and question I had. 10/5 would recommend!!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Easy and painless

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

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5 out of 5 Stars
headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars
headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Billy and his team are quick, efficient and great with communication. No questions or concerns went unanswered. Billy and team ALWAYS kept us up to date and in the loop.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Had me from the minute I hit the door. Walked me through the process, very supportive. very informative. Outstanding service.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Photo submission from Dennis M.

I'd like to give thanks to Sarah Stoll for her assistance as the loan coordinator. Her quick response to the various hiccups in home buying was pivotal in the success of our purchase.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

We had the most wonderful experience, and will be recommending to Veterans and non veterans

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars

Love the customer service and support for the family! You all are great!

headshot image of Aaron Mallett

Loan Officer: Aaron Mallett

NMLS# 2703104

4.5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

My homeland team has made everything g so easy, simple and enjoyable every step of the way. They really make it feel more like family than a loan team.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

Ready to see for yourself?

Experience first-hand why 353,369 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Phenomenal experience i had with the team that helped me. Thank you soo much Ashley, Nicky, Matthew , Olivia and the rest of the vu family. They went above and beyond we closed and moved in start to finish 3 weeks. It was amazing

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

It is easy to buy a home through Veterans United. The online portal makes the documentation process manageable, and someone on the staff is available to address questions or concerns.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

Very easy to use, made the process for my first time buying a home very easy.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Photo submission from Roni I.

Using the Veterans United app to view to-do lists, upload and sign documents, etc. has been a pleasure. The app makes it so easy to stay on track and see what needs to be completed throughout the homebuying process. Checking off our lists and getting things done helps us to know that we're doing our part when working with our lending team.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I currently do recommend you to anyone I know.

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Andy Miller won me over and led me through the process wonderfully, his assistant Jake was a bit more direct and could use some work with his communication style (email etiquette and tone mostly). Would recommend to others!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars

All communication was timely and thorough

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

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