I really enjoyed being able to easily log in to VU at work, only needing my email and a code from my phone. Email notifications for new To-Do items were prompt, and easy to understand and complete.
I personally didn't like some of the verbage on the site. I took some of it as whimsical, which didn't really feel right (to me) for something serious such as buying a home. I also did not like how the the signing applet encouraged you not to read what you were e-signing. (click "next" to sign, it scrolls down 5+ pages to the signing line.... rinse & repeat)
Overall, pretty good. I would recommend VU.
I didn't know how to start the process, but I saw the ad from Veterans United and I'm very glad that I chose them. I've bought houses before, but Veterans United made the process much easier. They did all the work necessary. They found the reality company, made sure that all of our ducks were in a row, and helped with every step and detail.
This was our first time buying a home and we had no idea what we were doing. Veterans United was very helpful in explaining the process, what our job is, and what we need to do. My wife and I suddenly found a house we loved and Veterans United made it ours within a month.
Everyone that was on our team were very helpful and informative and moved quickly for a 30 day closing
Team VU all the way, I had a great experience with my team. Everyone made sure I knew every step being done . Professional, caring, and personal . I will always inform veterans about VU and my experience. Thank you team for helping me through this journey and making it a great one ❤️🏠
We had a wonderful experience. Mike was very personable and educated us as well as working hard to get us what we needed. Thank you!
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Mason was the best….. period!!!!!! He is GREAT at what he do. Very knowledgeable and when you call or text he is there. I would recommend him to everyone I know that’s trying to buy a house. Thanks Mason
Love working with Veterans United Home loans. Was a wonderful experience to buy my first home. Would recommend to any vet!!!
I really appreciate ben. He's has been amazing. Always checked in and kept me updated. Any help I needed he walked me through it. It's been such a smooth process just having someone like that on my team. Thank you!
VU team was amazing! They sent all the information I needed to close in a timely manner.
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Bryan literally went above and beyond to make sure my family was taken care of. He always made sure we knew what to expect next I am do glad to have Bryan as part of my team.
Jeremy was absolutely outstanding. He guided us through the whole mortgage process from start to finish. I would recommend him to anyone starting the home buying experience for Veterans.
2023 is our Year! God has blessed us with a beautiful home! And we are overjoyed! We couldn’t have done with Brian Nelson, Raven Henderson, Stephanie Sanders, & Hazel Folkerts! Thank you all for making two Army Veterans dreams come true! “Go Veterans United” “Go Army” & “God Bless us All”
Billy was always there to answer any and all questions my wife and I had. The entire team at VU was absolutely awesome to work with, I would recommend using VU 10/10 all of the time. Super super happy with our experience
Excellent customer service.
