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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,935

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Very good experience through and through. Great communication very respectful and knowledgeable.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

Great experience working with Tommy and his team again. I would recommend him anytime

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from William C.

Thank you Veterans United for giving us your service and helping us achieve our goal of owning a new home. You went above and beyond for us and we are truly grateful.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

Truly fantastic in every way, will always recommend to Veteran (and their families) for all home purchases. This is a well oiled machine from start to finish with customer service like no other!

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

3.5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

4.5 out of 5 Stars
Would Recommend

My over all experience with Veterns United was good and they made sure I was set up for approval on my loan ! Thank you!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

4 out of 5 Stars
Would Recommend
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4 out of 5 Stars
Would Recommend

Individuals at this corporation are great however they are following federal law and State law which cannot nor should ever be in the boundaries of free and independent Missouri nor any county boundaries, nor any city, or local corporation., I.e., MISSOURI, STATE OF, COUNTY OF, CITY OF. Unless those body politic and corporate own the land it those entities reside on

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Subject: Outstanding Performance Review - Home Loan Officer and TeamMy Friends at Veteran's United; especially Josh and Deena,I am writing this letter to express my deepest appreciation once again for your exceptional performance and dedication to Penny and me. Your hard work and commitment have not gone unnoticed and are greatly appreciated.**Professionalism and Expertise:** Your professionalism and expertise in handling our ReFi home loan needs have been nothing short of perfect. You have consistently demonstrated a deep understanding of the industry and my lifetime veteran specific entitlements. Furthermore you and Deena's ability to provide clear, concise, and accurate information has greatly contributed to our satisfaction and trust in Veteran's United services, this second time around.**Teamwork and Collaboration:** The spirit of teamwork and collaboration that you have fostered within your team is evident and commendable. Your ability to work together, share knowledge, and support each other has significantly enhanced our ReFi timetable and efficiency.**Customer Service:** Your dedication to providing excellent customer service is truly impressive and best in class. You have shown a genuine concern for our needs and have gone above and beyond to ensure all questions were answered and their needs met.**Results and Achievements:** The results speak for themselves. Your team has consistently met and exceeded our targets, contributing significantly to our ongoing mortgage success. Your fruitful labor and support have played a key role in helping us achieve our home ownership dreams.Lastly and most importantly, I would like to personally thank you for your outstanding genuine care. Your hard work, dedication, and commitment to excellence are greatly appreciated and make a significant difference in our organization. I have no doubts that you both will keep up the excellent work!Our Best,Del & Penny

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Brett Blythe

Loan Officer: Brett Blythe

NMLS# 2086133

5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend
Photo submission from Terronn W.

Thank you so much for all of your help. You all helped me obtain my dream home for my family!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Everything was great.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

This is my second time buying a home and veterans united made it really easy. Laid out everything clearly and still took the time to send gifts for my kids. I definitely will recommend them to everyone I know.

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend

A refinance is always stressful even more so when the VA is concerned. Bobbi and her team were so helpful and awesome. I cannot thank them enough.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

Anyone who is a service member should definitely use this company, my team was fantastic and very helpful through everything!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
Would Recommend

As a first time homebuyer I highly recommend veterans united. They made the process very easy and there websites and products were easy to use. It was a huge time saver. I initially was thinking of using navy fed or USAA but veterans customer service and ease of use made me switch to them for my home purchase

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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4.5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Would Recommend
Photo submission from Daniel M.

Thank you Allison Basnett and team for everything! We are so thankful for our new home.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

4.5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

The whole team at Veterans United was outstanding and we are very grateful for everyone's support and assistance throughout the process. Thank you!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

I’d like to thank Jason and his team. We spent a lot of hours on the phone trying to get things accomplished. For a while I started doubting if it would go through, but Jason never doubted the process. If it wasn’t for all of their hard work I would’ve never made it into my home as fast as I did. Thank you guys so much.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

More Reviews

See all 389,935 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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