Process was long and communication was awful
Work with your loan officer so you have a smooth closing. Always ask questions and make sure you understand every aspect of purchasing your home. In our experience Alex and the team at Veterans United we able to navigate us through the process and answer all our questions.
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Following a few not so positive experiences, Jake, Brandon, and Patricia were exactly who I needed to work with to change my views on purchasing property. They made my buying experience smooth, effortless and timely. They were always available to answer any questions and went above and beyond to make my journey positive and non-traumatizing. They were wonderful to work with, friendly, knowledgeable, and always professional. They were a great resource and always kept me up to date. I will definitely be recommending Veterans United to my friends.
Veterans United came through for me again!! This is my 2nd interaction with them and they are ALWAYS above board. It's hard to find a truly HONEST company to work with when it comes to home loans or a refinance. NO HIDDEN ANYTHING!!! What a breath of fresh air!!!
Also the seller of the house received a copy of the appraisal that I paid for. I paid 525 dollar for that and that was for my eyes only not hers. I believe Audrey McFadden sent it to her. That wasn’t cool and I didn’t appreciate. I feel like I was cheated out of that money because of it.
The top notch house buying experience of a lifetime. So kind, professional and hardworking behind the scenes ...they made it truly enjoyable!
Considerate of “you” the buyer. Very professional and engaged. Trustworthy!
VU is the best! We thank you for all that you do for US Veterans!Herman and Shirlene Drew
Emilee and James worked hand in hand from day one with us and have definitely set the new standard for any mortgage company! I loved how honest, up front, and on point they both were. The customer service was absolutely amazing and theh closed us in just about 30 days. Emilee and James jumped requesting our appraisal from day 1 and remained kind, helpful and professional the entire time. I could not recommend a better company to get our mortgage through! Thank you for all you have done to help and refinancing our home! We truly appreciate you both!
Nick handled my mortgage originally four years ago and recently handled my refi. Things went perfect both times. Thanks Nick!
