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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,009 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,009 unfiltered reviews

Starting on Page 6991 of 14,901. Return to Page 1

5 out of 5 Stars

The overall experience was grand and a bit nerve-wrecking as we were buying our very first home. Thanks to the team we had at VU, those nerves were settled instantly. Had just the right amount of people to tackle the whole process which was streamlined and effective. Worked with about 4 people in total and the fourth was due to a transition in Senior Loan Officers due to position changes in the company. But it was a seamless transition thanks to their great communication skills. On the note of communication, the team was on top of it for keeping us updated with even the slightest change and following up with anything they needed from us that could even remotely hold up a single part of the home loan process. And their network for realtors led us to Joshua Lawings who turned out to be just as amazing. Always flexible and responding to any changes for what we were looking for or answering any questions we might have, and what seemed to be endless house hunting, he was always there ready to go. No doubt that Jerry, Blair, and Annie were very amazing people that helped us get an amazing, lovely house in a very crazy and hectic time for home buying. Going with VU was definitely the right choice. Thanks again guys for all your amazing and hard work!!!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Tina Guerra

Loan Officer: Tina Guerra

NMLS# 465979

5 out of 5 Stars
headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars

John and Mallory were awesome! Mallory worked late and emailed us at 10:30 pm just to let us know our loan passed underwriting. They both went above and beyond for us and made it some and easy!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

4 out of 5 Stars
headshot image of Brandi Arvidson

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars

Veterans United Homes loans gave me a good experience from start to finish. Very helpful in all transactions with loan refi and cash out. Customer service is outstanding.

headshot image of Chris Foreman

Loan Officer: Chris Foreman

NMLS# 1391715

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

This is my 3rd home I have purchased, and my first time using Veterans United. Never has the process been so easily managed, despite un-expected issues on my side. Don Smith did an excellent job of keeping the process on track and moving. I HIGHLY Recommend Veterans United to anyone. Semper Fi.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

Derek and Matt are amazing. They made the process seem so easy, all I had to do was send them the necessary paperwork in a timely matter and things would get done. Every time I called they answered or they would return my call within minutes. Thank you Derek and Matt. May God bless you.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

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4.5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
headshot image of Trevor Damer

Loan Officer: Trevor Damer

NMLS# 1699779

4.5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

3 out of 5 Stars
headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

4.5 out of 5 Stars
headshot image of Shawn Glover

Loan Officer: Shawn Glover

NMLS# 1974383

4.5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

Ready to see for yourself?

Experience first-hand why 355,140 homeowners give us a perfect score!

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5 out of 5 Stars

Made the process easy.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars

This organization is the best group of people for veterans. They understood our needs and never were too busy to talk or help us.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Veterans United is great. They made everything easy.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

From the first phone call inquiring information about VU to the last e document signing , the home buying process with Kody, Derek, and Laura wouldn’t have been this positive and life changing for my family and I . We were treated as equals, with respect and generosity during each message phone call. The videos of each step made it easy to understand what to expect next and how to properly and successfully prepare my family and I to becoming new home buyers ! Thank you all at VU for providing a piece of Heaven for us. We look forward to working with ya’ll again when it’s time to refinance or sell in the future .

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

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