Veterans United! I united with other veterans and now I have united with Veterans United. Thank you!
I ultimately would not recommend Veteran's United. As a matter of fact one of my closest friends had started the loan process with them. After I conveyed the troubles my wife and I had he has since found another company to do business with.
I went in to the loan application process with a credit score of 817 and I feel the way I was treated was absurd and criminal. I can't imagine what some poor soul just starting out may have to deal with.
Response from Veterans United
Hello William, we appreciate your feedback on this matter. Having a delay to your appraisal process certainly can cause undue stress but we are glad your team was able to navigate those bumps on your home buying journey. While we are hopeful you are enjoying your new home; it is important that we take time to research your comments and look for ways to prevent a similar situation down the road. A member of our Client Advocate team is available to discuss further and we invite you to connect with us. Our team will be researching your appraisal process to determine what our team may do in the future to help prevent a similar closing delay. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay.
Josh, Matt and the rest of the team professional expertise instilled the confidence that I made the proper decision.
My entire loan team was awesome in helping me to the finish line.
What I had anticipated to be a stressful journey, was provened to be just the opposite by a remarkable team...
Thank you all....God Bless
Thank you!
Outstanding service. Not only did they make the process easy for me they took their time on making sure I locked in on very low rate.
Zach, Tommy and their team did an awesome job, thanks again for all you do!!👍
The whole Veterans United Team kept me on track to close when we were supposed to, as well as, made me feel in control through all of the steps!
great team! would recommend
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My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Good job Veterans United
Once again I like to thank my loan team for a great experience 5 star service all the way!!Thank you!Raul
