I shopped around for a VA Loan and Veterans United was the best rate. Micah was awesome to work. Extremely happy with the whole home buying process
Outstanding and super easy process. Professional assistance from start to finish.
Veteran's was and continues to be the easiest and smoothest when it comes to using VA loans. The online interface used to view and upload required documents is user friendly, seems to speed the process along, and keeps everyone on the same page.
I would recommend Veteran United to all service members and veterans that is thinking about buying a home.
Veterans United did a great job refinancing my VA home loan!! The process took a little over a month. They were able to get me a very low interest rate!
I am first time homeowner thanks to Veterans United. They were there for me and my family, since the first day I send them an email. I was surprise how easy they made this process for us and we are extremely grateful for the opportunity to finally our own home Thank you Veterans United. ** Best Christmas present I have received, to provide a home for me and my family**
Nothing further to elaborate on.
Be prepared for delays due to dealing with a system that involves several departments instead of a single individual like a loan officer. Companies like VUHomeLoans must continuously seek to improve internal communications between the various persons and departments working to review, verify and approve the loan process to avoid duplicitous request for information that cause frustrations and delays to applicants and to the final approval of loan requests.
Response from Veterans United
Antonio, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
If you want the process to be smooth, stress free and outstanding customer service, please make sure you go with veterans United. My husband and I were so pleased with the service and the team we worked with.
