I have avoided doing this review because I don't really have much nice to say. Going through this process was a miserable experience. Go to a local bank or credit union. Doing this over the phone and the internet is so difficult. I'm sure my opinions on Veterans United world be different if I was able to communicate with them face to face on a daily basis.
Response from Veterans United
Hi Bruce, thank you for providing these details around your loan experience. We encourage people to shop around with several lenders to find the best deal and means of communication for them! Veterans United Home Loans has specialized in the VA home loan for more than a decade, and understand how third party delays can cause frustrations. We are glad that in the end, you were able to obtain home loan financing. Ultimately, it is appropriate to consider how loan approval guidelines are developed and maintained. The discretionary aspects of the loan process can at times provide needed flexibility, especially when it comes to water testing. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.
Being a first time home buyer brought on a lot of emotions! However, we were hardly stressed because of the great communication we had from Tim and our agent. We were taken care of so well, and we appreciate all the hard work from everyone at VU! Thank you all for being so amazing!!
My only negative is that the closing cost which is not the fault of Veterans United was excessive as if you add the buyers and sellers closing cost together was over $30,000. They did tell me that the VA charges a funding fee until after I started my loan and that was $8,100. I guess everyone has to get paid even the government, but don’t let them tell you that you have a no money down VA loan because with all the fees I paid $17,000 that did not bring my loan down one penny. I’m not upset just want to give a very honest review. If I had to do it over with Veterans United I would definitely use them. Good luck on your new home purchase.
Veterans United is the first place you should go, they are awesome. They know their stuff and really want you to have a place to call HOME.
Veterans United makes home buying simple and easy. Their staff are very professionals and they will always be honest with you. They will always be willing to work with you and never put pressure on you. I can't Thank enough Kelsey Riggs and Zach Jones for helping with my home purchase. I am very Thankful with them. Veterans United is a lender you can truly trust!
this is my second time dealing with veterans united. once as a seller and once as a buyer I wouldnt hesitate to tell people about them
Ready to see for yourself?
Experience first-hand why 366,701 homeowners give us a perfect score!
If you can get them the documents they need and do the necessary steps to get your credit in order if you need to, This was as painless and fast moving process as I could've imagined.
Our experience with Veteran's Untied was great! This was our first home purchase, the Veteran's United website is so user friendly and made the application process easy. We were a little uneasy going into the process and felt like a lot was going over our heads. Our loan officer Danielle, was absolutely amazing! She was very prompt in answering all of our questions. Danielle cleared everything up, had so much patience with us and made us both feel more confident in our purchase.
Highly recommended to all Veterans no matter what your personal situation. Veterans United will work with you to make your home buying experience a positive and pleasant experience from start to finish. I just can’t say enough good things about the entire team and encourage you to call and explore your options.
The team was easy to communicate with throughout the process. Well done to all.
The process is inevitably long but it was not at all stressful or overwhelming. VA Home Loans made the process smooth and effortless on my part. They offered me much more than any other company I've worked with in the past. Justin and his team are fantastic!
Great experience. Ill deaf use Vet United for my next home purchase
Ready to see for yourself?
Experience first-hand why 366,701 homeowners give us a perfect score!
Great team and they are very professional in all aspects. Thank you!
Very friendly, courteous and professional. They were always quick to respond. The system was easy to use. I did 99% or the process from my phone.
