Overall experience was ok, we got the loan and everything got done. I just felt that I had to stay on top of the team and ask a lot of questions to make sure things were getting done and certain things done the way I wanted them to. They definitely did not follow how things are described on the VU website, which added additional stress when they didn’t really explain the process or why they were doing it differently than how the website describes the process.
Mr. Darr was extremely informative throughout this whole process. He was constantly available for any questions I had and very supportive. Thank you for making this experience painless.
Veterans United had access to my va information making my process easier
Their online system was not difficult to manage even though my computer skills are minimal
We will not hesitate to reach out to VUH again in the future, if needed.
Didn't see the process was anything close to what you may think as being military person. Like active duty compared to reservists. Not who you think
Response from Veterans United
Darrell, Thank you for letting us know your honest feedback on our process. We would like to open the door of communication if you feel the need to discuss further. One of our Client Advocate team members is always available to assist. Thank you for choosing Veterans United.
Buying with Veterans United was a great experience all around. Our loan officer James was exceptional! We can not thank him another for making the buying process completely seamless in regard to the loan process. He is truly a rockstar and we are forever grateful for all of his assistance!
VU offers a very streamlined process from application to closing.
Smooth and seamless.
Buying a home in these times could be very stressful. But with Andy Strubel and Veterans United they made experience is easier than buying a car. Even after everything is done with the Veterans United website making payment are easy to use and understand. Their rating scale goes from 1-10. We give them a 20.
