unfortunately as of most veteran services it seems this experience was pretty poor. With misinformation that was not legally correct. To messed up estimate numbers etc. People were nice but information relay was poor.got loan done almost a month ahead of schedule but with multiple issues
Response from Veterans United
Hi Roget, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.
Everything was smooth, and easy. They take care of their clients! 10/10
Please ask for Joe.
I never knew that home buying and refinancing in the same year would be such a rewarding experience.
It is because of Joe.
He will not let you down.
He truly represents veterans with honesty, integrity, and most of all excellence.
I will never work with any other home loan lender again. Thank you Veterans United and thank you John, Amber, and Jason!
The process couldn't have been easier or better.
It was fair.
Response from Veterans United
Randy, we would like to learn more about your experience if you feel the need to discuss further. Thank you for your service and thank you for choosing Veterans United.
A great experience very easy to apply for loan. Everyone was knowable and easy to work with.
Thank you so much ????
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Experience first-hand why 340,868 homeowners give us a perfect score!
I've used them 4 times for our home loans and Mike is the best!!
We have closed three loans now with Veterans United. Heather has been a pleasure to work with each time, and is a consistent positive driving force for the company. Our most recent loan,we worked with Nick Laws who is also incredible. He is as responsive and thoughtful as Heather and a tremendous addition to the team. Thank you for being amazing!
Overall this was a great experience. We felt like our needs were met and that the teams working to help us find a home actually applied themselves to the task.
