Veterans United made it a breeze to buy a new home. The team assigned to me walked me through every step and updated me immediately when there was a new task to complete. I prefer texting and email over calls, and they were more than happy to accommodate my communication preference. They use a online "To-Do" list that simply could not be any easier or straightforward. A large portion of documentation is done via online signings, limiting your exposure to people during the Covid pandemic, and allowing the option to access documents on your own schedule. Jon Abernathy, my Loan Officer, made sure that I got into my home perfectly within my needed timetables and was quick to answer my vast amount of questions. These people will hook you up with anything and everything needed to complete your mortgage and move. From connecting you to real estate agents with experience using VA loans, to moving companies, reminding you to switch utilities, and anything you could think of needing. I was even sent a good amount of sturdy moving boxes, color coated packing tape, and paper for wrapping my valuables. A nice and needed surprise. I was even sent a head massager, haha, cute touch! I definitely recommend using Veterans United, and Jon Abernathy, for the immensely complicated task of home buying. Let them make it easy on you.
Excellent customer service! I am very satisfied with the Veterans United Loan Team.
I would recommend to friends and family, and definitely reach out to them if were to buy another property again.
Veterans United made the process very smooth. Their knowledgeable professionals were able to guide me through the process, letting me know what to expect every step of the way. The team was able to answer all questions quickly and professionally without ever being condescending. I would recommend Veterans United to anyone looking to purchase a home.
Veteran's United is a highly professional, customer friendly, and trustworthy firm that can be counted on to make the home buying process easier and less stressful for veterans. I would definitely recommend them to any veteran, whether they're a first time home buyer or just looking to upgrade to a new home.
I highly recommend.
Easy. I will recommend your team and your company to every Vet I know looking for a home. I started on this journey almost a year ago. I couldn't have had better help, and a better friend through this whole process. Wow, what a year huh? It was a much smoother ride with the team that was assigned to my account. Many thanks to Gabe, Aaron and Dennis and of course, the teams that support them. Just awesome.
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Outstanding work
I would highly recommend veterans United home loan to anyone
Overall, it was a very positive experience. My only feedback would be to ask for all the different documents required at one time. For example, I was asked to explain a funds transfer into my checking account. Then a day or two later, was asked for a statement from my brokerage account showing the transaction. Then another day or two later, I was asked to show proof that the brokerage account was mine. All of those documents could have been asked for at the same time instead of days apart.
Process was straight forward online portal was easy to access and upload documentation.
Great people!
I recommend Jason 10/10 100% to anyone and everyone! Can’t say enough amazing things about his work + professionalism!
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My first homebuying experience was wonderful thanks to Veterans United. I never knew buying a home could be such a smooth process. My loan officer, Chris L., was awesome to work with. I knew very little about the whole process when I began, and he explained everything i didn't understand. He was always just a text or call away when I had a question. I am extremely pleased that I chose Veterans United to secure my home loan.
You just can’t go wrong with Veterans United Home Loan period!!!!!!
