Being a single mother I was very nervous about buying a home. Dylan my loan officer "held my hand" the entire way. He was clear, detailed and specific on every step of the way. From beginning to end United Veterans kept me informed and up to date on every step of the loan process, I was extremely pleased.
I'm very disappointed with the lack of communication and lack of help with all my questions I had in the process of buying my first home. My real estate agent ended up being the best help for me, absolutely amazing service from her but disappointed with the service I got from both loan officers involved with my VA home loan. The lack of help with my questions and lack of communication contributed to my stress and made my buying experience not as exciting as it should've been. As a new home buyer I shouldn't feel like I'm expected to understand all the paperwork without someone breaking things down for me.
Very transparent. Attentive and responsive about each step of the process to buy and refinance my home. I would recommend to friends and family.
Taylor Deppe and Casey Regan are incredible representations of Veterans United! I absolutely love VU, and would recommend any Veteran looking to purchase a home to use them!
Should we decide to move again in the future, we will be back.
Our loan team was a pleasure to work with. From start to finish they knew exactly what direction to point us in to get us on track to buying our first home together. They were outstanding every step of the way. The whole process was so much easier than expected. I would recommend them to anyone that is interested in buying a home.
See all of the above.
My team of Danielle and Mike guided me through the process from start to finish with professionalism. Issues were resolved quickly and thoroughly to keep me on track for a timely closing. I highly recommend Veterans United Home Loans.
I was beyond impressed with Veterans United and I believe anybody looking to buy a home using a VA loan would be too.
My first home buying experience, during this pandemic with covid-19 was nothing like I tried to read up on. Most of it was no contact. Only contact I had was with my realtor and at the very end when I had to sign papers on day of closing. All was done in emails. My anxiety on a all-time high with such a big purchase and not knowing half of what I was reading. It's done and over with now!
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I would recommend veterans United Home Loans very helpful with all your questions
Hands down, the best homebuying experience. From their website, to the response from the loan team, customer service at their best!!! Very efficient process!!!
Cody was great but after our initial communication, we dealt with Corey
Jackson and he was such a joy to work with! Both of them oozed the most impeccable customer service and were filled with wealth of knowledge. Corey was always so unbelievable professional and pleasant throughout all of our communications and never seemed bothered no matter how many questions I had or how many follow-ups I initiated. Outside of the customer service aspect, Cody scored me a GREAT rate and loan amount compared to the other lenders that I consulted with. AND I walked away with money being returned to me after closing. All in all it was a very great experience. I will without a doubt use VU for all future home loans and will recommend Cody and Corey to any veteran NC home buyer that I meet.
