Great experience, always responsive. Even when they didn’t know they would find out the answer to our questions and get back to us.
Michael King also assisted us in getting our home refinanced. He did a great job.
I loved the streamlined process. Everything was simple and fast
I think Veterans overall did a good job, did not like the loan officer. I like people who are responsive and are helpful even if you have to pretend.
Response from Veterans United
Frederick, We learn the most when we listen to our clients, and we hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you near the end. It is our goal to use your feedback to improve the service for veterans down the road. Thank you for your service.
Our Veterans United loan team and agent worked together seamlessly to create a great buying experience. Having the right experts in your corner to navigate the purchase of a home is invaluable. Because of their help and attention to detail, we were able to close on our loan 3 weeks ahead of schedule. I'm a Veterans United fan for life.
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Beth and Toni also helped make our process so much smoother! So glad I got to work with three amazing ladies!
The communication with the Veterans United Home Loan Team and myself made the home loan process much less stressful. I knew what paper work information was needed and I was never left guessing. The process of submitting paperwork was easy. My questions were always answered in a timely manner.
I never imagined buying a home would be this pleasant.
