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highly recommend
Best VA home buying experience we have received. This was our 3rd Va home loan mortgage and our first for sale by owner purchase. The available tutorials helped us understand the process but the loan team was the true All-Stars answering questions within hours every step of the way. We even closed earlier than expected (within 30 days of contract acceptance). Would highly recommend them to any new or seasoned home buyer. I appreciated the loan team making sure our experience was as stress free as possible.
There is no better organization for Veterans to get home loans through. I have also worked with USAA and Navy Federal, and NO ONE COMES CLOSE. Top-notch employees, VERY competitive rates, and continued support beyond the initial transaction.Grateful Veteran.
I honestly would not recommend them to anyone. This was our first time buying a home and it was brutal. I’m so glad we were able to purchase our home, but I definitely know we won’t be using them in the future. I’m sure it’s not the entire company but possibly the loan officer Matt and his team. The communication breakdown was awful. They kept asking for the same information as if they were not communicating amongst each other, which became very tiresome. I’m actually surprised because we were recommended to them by a friend.
Response from Veterans United
Santeresa, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval
An overall pleasant experience, Jason and Tameka were outstanding, Bravo Zulu to both of them!
Please keep up the great work Veterans United! We had a great experience both buying and selling our homes.
Veterans United makes it easy to get a home loan. Each step of the way they keep you informed of what is happening and what they need from you on the to do list. If your unsure about being able to get a home loan. They can make it happen. It’s obvious that they care about veterans!
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If you are looking to buy a home I highly recommend the Veterans United team give them a chance and your dreams may just come true
Veterans United is the best company for military and veterans to finance their homes!
The communication between the closing people and whoever else besides Mike Jones could use improvement.
I don't believe I would have successfully gone through the mortgage and home purchase process without the Veterans United team. Many thanks.
