Overall, the entire experience working with Veterans United was excellent. They worked as a team and provided me with a feeling of trust. Thank you so much!
It was a real easy job getting everything done with Drennanon and his group. My hats off to all of you.
Thank you
Alan Perez
You guys are great!!
Veterans United was been the best experience for my home purchase. They work effective in all matters concerning you and your needs. They communicate constantly and do not leave you hanging and uninformed. I would use them again and refer them often. What a great company!
I had a great experience with Veterans United I was always aware of what's going on and always kept updated
Veterans United is the only way to purchase a home if you're a Veteran; for a Veteran to use another method is insanity.
I will definitely use Veterans United again and would highly recommend them to first time home buyers.
Overall experience they the VA was horrible. Two months to close a loan is unheard of in these times especially since collateral was well over asking price of new home. Glenn our loan officer was everything you would expect from a loan officer. Michelle was super awesome and a pleasure to work with.
Response from Veterans United
On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. James, we value your patience and commitment in sticking with your loan process, even when things became frustrating. We know well how it can feel to resolve numerous underwriting requests as required for the VA benefit. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss.
I know that doing a refi via telephone, email and online across six time zones took extra effort. Adding covid restrictions to the mix as an obstacle made this even more challenging.Steve was a total professional throughout. Always responsive and available to answer questions and explain anything I didn’t understand.More importantly, I felt that Steve empathized with my situation when things didn’t quite go to plan.I would recommend Steve to anyone looking to refi.Thank you and well done.
USAA dropped the ball in handling my mortgage loan and Veterans United was there to pickup the pieces. Their knowledge and experience navigated me safely to closing and I am now enjoying my new home. I highly recommend Veterans United for all military, veterans and family!
Great team, made buy the home easy. Explained in details everything that was going on and the next step.
Veterans United made the home buying process so easy! From the promt communication (I always felt like someone was there to answer my questions right away) to the attention to detail, it made the whole process about as stress-free as it can get, especially for a first-time home buyer like myself! Thank you, VU team!
Ready to see for yourself?
Experience first-hand why 372,201 homeowners give us a perfect score!
The entire experience was so easy for me. They literally broke everything down and explained things very clearly. Essentially all I did was show up last minute and take all of the credit for the project. Awesome experience and awesome people. Thank you so much.
