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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,407

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend

Thank you for making this a pleasant experience. The prerecorded videos were informative and helpful.

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Can't forget Kevin Redmond, who worked with Patrick Richardson to made sure our mortgage process was completely successful.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

4.5 out of 5 Stars
Would Recommend
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Veterans United is amazing! They really took care of me and made the home buying process as painless and easy as possible. I couldn't have picked a better lender to buy my first home through.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
Would Recommend
headshot image of Sara Treat

Loan Officer: Sara Treat

NMLS# 1349192

3.5 out of 5 Stars
Would Recommend

Most of the process was smooth and easy. Erin, Shaunte and Andrew were friendly, approachable, and easily reachable for communications and updated. The shadow to the process came on closing day. The loan officer did not communicate with us about what to expect and timeline for closing. Our Title Agency said it usually takes about an hour for funding, yet it took Veterans United over 4 hours. If that is the norm, it would have been extremely helpful if the loan officer had communicated that with us ahead of time. We attempted to obtain updates later in the day, as well as the Title Agency, and received no response from the loan officer as to what was going on. We did not even get a congratulations or notification of funding from the loan officer or anyone at Veterans United once it was all set. Outside of the disappointment we felt due to the lack of communication and transparency on closing day, we were satisfied with the rest of the process.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

When all else fails, turn to Veterans United.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

The pre approval was the same day I applied, and everything else went so smooth! I had a lot of questions and concerns along the way, and Fahad was able to answer them with no hesitation, and re assure me that we was going to get to closing. That's exactly what happened! He even called me on his day off from home, when he saw we got the Final Approval. Fahad and his team went above and beyond for my new house, and I couldnt be more happy with the process. Thank you to Veterans United, and my lending team for helping my family find our dream home!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

I first planned on funding a house from my current bank, Navy Federal, however after doing my research and trying to get preapproved a little under a year ago I decided they were not a good fit for a home loan. I read and researched many other lenders, and finally decides on Veterans United...I am so glad I did. The whole process was stress free and communication was excellent. If I need another home loan I will choose Veterans United and will readily recommend to anyone willing to listen!

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars
Would Recommend

The underwriter is a little picky but overall it was an excellent and easy experience.

headshot image of Erin Craig

Loan Officer: Erin Craig

NMLS# 963957

5 out of 5 Stars
Would Recommend
headshot image of Christopher Thornton

Loan Officer: Christopher Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Veterans United knows how to help us Veterans in the home buying experience.
Wow, everyone was so helpful in my first home buying experience.Thank you!!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

As first tie home buyers , our experience with Veterans United was absolutely amazing! The whole process was so easy and our loan team was very organized and informative! They were always willing to listen and work with our needs and suggest the best options for us. We are incredibly thankful to them. So, Thankyou for your service!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
Photo submission from Lloyd C.

I encourage all Veterans to come to Veterans United for their home buying experience. You will not be disappointed. My wife and I could not be more happy. The process was so easy and eased worries about inspections and checklists etc. They are amazing. Great rate and we have a great home. Thanks so much!

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

We purchased and closed on our "Forever Home" with Veterans United recently. The process proved painless with the professional loan specialist assigned to us. Thank you for making our retirement home dream come true. We highly recommend Veterans United.

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

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4.5 out of 5 Stars
Would Recommend
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

We will for sure go through this company again in the future. I’ve heard so many friends say how tedious the home buying process could be however, with Veterans United it was the EASIEST loan process I’ve done! THANK YOU.

headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
Would Recommend

To all my Veterans, especially First Time Home Buyer, Veterans United won’t let you down! I highly recommend them!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Very professional and straight forward

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Great service, they're website made it easy for me to know what was needed next and very simple to use, the Veterans United team were with me each step of the way and always available to answer any questions and take care of my needs!

headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

More Reviews

See all 430,407 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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