This is the 3rd time we have financed/re-fi with Veterans United. The first 2 occasions were with a different Loan Specialist, went to close without any problems. The current issues may be a result of the increased volume of loans being processed by the team.
This is the second time I worked with Felicia Solomon and she, along with Veterans United, have the process down to a science. Felicia was quick and super helpful even with stuff she may have already covered. 10 out of 10, I would recommend.
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I also feel that having the rep tell us that we need to give them a 10 on this survey contradicts the whole point of an anonymous survey.. sort of strong arming you to get a 10 is not right!
Will never use another loan company again. The most communication I’ve ever had throughout the purchase process. Everything was online and easy to complete, and I never had any concerns Cara and Jill would put us on the back burner; they went far and above my expectations of a mortgage company. If you’re a veteran, this is the only place to go!
Same as above.
All showed patience for an elderly man!!
I was very afraid to do the sale. But this group of people made it easy and non-stressful. I don’t know if I could’ve gone through with this any other way.
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Experience first-hand why 355,448 homeowners give us a perfect score!
I had a great experience. Mason Maddox was the primary loan officer for me and he was great to deal with. Cassie March is who i dealt with the most throughout the process and she was always quick to reply from early in the morning to late at night. She never made me feel like i was a bother or like i was at the back of a line of people. These folks treated me and my family right and now we are loving life in our new Log Cabin!
Tommy was amazing happy to work with him and Veterans United
