This was my first home buying experience and all I can say is. WOW. My team was there for me for anything I needed. I started this process with VU by building my credit. Once I was in good standing I received a phone call and the whole home buying process started! My wife and I would recommend VU to everyone they are the best in the business!
Got great service. I just sat back while Damien did all the heavy lifting. Got a house and a great loan. Would always recommend Veterans United to anyone that I come in contact with that's looking for a good financial company.
We tried other loan officers and considered refinancing before. We never did because we didn’t feel good about the decision. Miguel made us feel confident and knowledgeable about the whole process. We are very happy we waited and went through Veterans United.
If your a Veteran and looking for a stress free Mortgage experience, who are fair and walk you through the entire process. VU is for you. I highly recommend Will Lewis and his entire team.
The underwriting process was beyond painful. I would meet everything on the checklist, then something new would be added. We ended up staying in motels for nearly a week with 4 cats and three dogs because the underwriter couldn’t commit to clear us for closing, even though we met the requirements at every step of the process.If I ever purchase a home in the future, I’m not sure I would want to use Veterans United.
Response from Veterans United
Hi Lorenzo, it is important to us that we work hard to provide excellent service, and we realize that the home buying process can become stressful when working to gather the required documentation. Thank you for sharing your open and honest feedback. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Hearing that a reinspection is needed can cause delays as well but unfortunately, if it is marked as needed on the appraiser that is a regulation with which we must comply. Please do reach out to us directly if you would like to discuss your experience further.
I like the options VU offers me and my wife about our refinance. VU stays on top of current refinance options and offers for us. Thank you.
VU is a great organization to use for buying a new home. They are really invested in you throughout the entire process. Thank you all so much. We appreciate everything. God Bless.
My experience with Veterans United was outstanding. Tim and his team made things straightforward, even when they weren’t, and I always felt like I had someone in my corner. I’d highly recommend Veterans United.
I want to give a special Thanks To John Meyers. You was there every single day. I was extremely Nervous and Had loads of Questions and Concerns. And John got back to within the hour. Emailed me Everyday. He was truly amazing. 10 out of 10.
Veterans Home Loans is by far the best! They go above and beyond your expectations to make sure your home buying process is a breeze!
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Veterans United Home Loans was definitely the right choice for us. Great rate, and friendly, knowledgeable service, with very quick responses to anything we needed support with. Highly recommended
Eric was so great! He got back to me quickly and was able to answer all my questions. He always reassured me when I would get confused. And he was very professional and knowledgeable. Only bad thing I can say (not about Eric) is that the updater app gave me a lot of false information. I called the internet companies they said I could use and none of them covered my area. And the people you talk to on the phone are very hard to understand and they don’t understand what I’m saying. Nor do they know what they’re doing so I just didn’t use it at all which is fine. But I wish I hadn’t wasted my time trying to work with updater.
Such a wonderful company and so helpful in making this stressful process stress-free! Could not recommend more, not only for amazing rates and expertise but the feeling of being family and being cared for.
