Veteran's United (and specifically Whitney Brown, our Loan Specialist) made this such an incredibly positive experience. Ours was not a simple situation due to issues with the seller, but they went the extra mile. Thank you Whitney, Gabe & VU! If you are searching for a great lender and a painless experience, choose Veteran's United. The online portal makes gathering & providing information super easy. Calls are returned quickly; there is no waiting/wondering.
We highly recommend Veterans United to anyone looking to buy their dream home
My entire loan process with Veterans United was extremely fast and simple. I would definitely recommend using Veterans United.
The absolutely best and easiest move we have ever made! Veterans United is top notch, we recommend them highly and promise you will be in the best hands ever!
I would very highly recommend Veterans United to any veteran interested in purchasing a new home. We had a wonderful experience with Shane and his team for the second time! We are so thankful for the smooth process and can’t wait to get moved in to our new home!
I loved this experience. The only headache I think was that our seller (Zillow) dragged their feet a little bit. But that is out of everyone's control. The team my husband and I had was priceless and we thank you for that.
Very helpful, outgoing, and courteous. Thank you!
I had a negative experience with everyone I had dealt with besides Jon. The truth is if I could have found a better deal at the time I would have gone elsewhere. Unreturned phone calls, not responding to my emails, and just a general lack of communication and relaxed attitude created unnecessary stress on my end. It was not Jon's fault, but his assistant and the other people certainly should take the blame.
Response from Veterans United
Andre, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available to you for more information and looking for ways we can improve
This is our second time purchasing a home and our first time enjoying the process. Our only regret is that we didn’t know about Veterans United the first time.
