Purchasing my new home was a great experience and their customer service is second to none. Recommend!
I was so pleased with everything. Start to finish you can't go wrong with Veterans United
They closed in less than a month despite the holiday season and were on time!
Aaron will treat you with respect and kindness. He is very articulate and returns calls quickly.
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Veterans United staff were great. The process was painless and very easy to upload. There were tons of files required which seemed overwhelming at times, but I am sure the required forms would have been the same regardless of the lender. I would recommend any of my friend to contact Ashley as she appeared to be a straight shooter and helpful.
I am grateful that I will save money. Thank you so much. With appreciations, Naoko
My wife and I loved working with Felecia we feel that she worked very hard to get us just what we needed now we are enjoying our new house we thank you and we love y'all very much
Louis and Vickie
Easiest home buying process I've ever used. Best experience from start to finish.
The only person who had any sense of urgency to move forward in the process was the customer service representative who assisted with insurance and setting up the utilities. I would rate her an 8 out of 10.
Response from Veterans United
Thank you for sharing your feedback Anthony. One of our many goals is to make sure you receive the service you deserve, and I'm sorry if your entire loan team did not contribute to that. While we are grateful you are now in your new home, we would like to prevent any similar issues from happening again. Please contact our Client Advocate team to provide any additional information.
Excellent. Brandon was very helpful.
Jim and Bailey both worked tired less for us.