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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,432

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,432 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4.5 out of 5 Stars
Would Recommend
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
Would Recommend

The process as a whole went very smooth and the Loan Team was very helpful with getting all the required tasks finished.
We had a slight delay in the end, but that was due to Underwriting being very picky in how they accept certain documents and forms and the other was the sellers dragging their feet.
I want to highlight one member of the team that helped the most, Noelle Anderson. She was always there to answer my questions and she made sure that whatever the task was that I had the correct information or direction to complete it.
Again I want to thank the whole team in helping me purchase my first home, definitely could not have done it without ALL of you.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

I am SO amazed by the experience I had with Veterans United! We are first time homeowners and had no clue what to expect or know throughout this process. Everyone handled and explained everything to us, which made this memory so amazing and less stressful!! I have been nonstop bragging about my experience to my family and friends! I am so lucky to have the Veterans United!!

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

The team did an amazing job 100 out of 100

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Lauren Krager

Loan Officer: Lauren Krager

NMLS# 1709288

5 out of 5 Stars
Would Recommend

Katie West works very hard and is super capable and caring. She was always in contact and answered my messages promptly. I think she did fantastic work.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Veterans United was pretty good to work with and they reviewed my documents that I had submitted in a timely manner. Josh and Brian were great.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

From the very beginning, you demonstrated a remarkable level of professionalism and dedication. Your knowledge and guidance were invaluable in helping us navigate the complex world of mortgages. You patiently answered our numerous questions, clarified any doubts we had, and provided us with clear explanations at every step. Your commitment to ensuring our understanding and comfort throughout the process was truly commendable. Outstanding team!

headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

4.5 out of 5 Stars
Would Recommend

thank you all it has been great working with everyone and we are blessed to be moving into our new house.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend

Very very very satisfied with the team and the hole process and a big shout out to Carli Ogan she was awesome to work with as well(Chris, Carli, and Shannon thank you for all your help in our home buying process!!!) this was a very rewarding and non-stressfully experienced and couldn’t be any happier at this time. Thank you all!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Veterans United was one of the most phenomenal companies I have ever had the privilege of working with. Their whole team are very professional and super easy to work with. If you are looking to buy a home I wouldn’t look anywhere else!!

headshot image of Viola Sykes

Senior Loan Officer: Viola Sykes

NMLS# 1821541

5 out of 5 Stars
Would Recommend

Our experience with the VA was exceptional. The amazing team of Rich Pauls, Michael Nickel and Phoebe the Concierge was truly amazing. We have purchased homes in the past but have never received this kind of service from anyone. Rich Pauls called us back anytime we had a question, even when he was on vacation. Michael Nickel responded to all of our questions promptly (even the really stupid ones LOL). Phoebe was incredibly helpful and very knowledgeable with any requests we made (no matter how ridiculous!) Going back to Rich Pauls, he was in constant communication with us, and we cannot express enough how much he helped us with the entire process. Buying a home can be stressful, but Rich always made us feel at ease. Although we never met Rich in person, he has an open invitation to come to our new home and visit anytime. We have so much gratitude to Rich and his team for making such a life-changing experience so wonderful. We would also like to thank Sam (the credit counselor) who stuck with us over many months assisting us with our credit and preparing us for the home buying process. Again, our hearts go out to the entire team, and even those behind the scenes, that we did not have contact with. We are now married and in our dream home and we owe it all to the VA, Rich and the Super Team!!! We are so blessed to have had this opportunity, and incredibly happy to have made some friends in the process. Way to go Rich and your Super Team!!!!!! We will always be grateful for all your hard work and will never forget your dedication and kindness!

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

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5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend

Helped my processing go smoothly!

headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

4 out of 5 Stars
Would Recommend

Having done this process before, Veterans United is leaps and bounds above what I expected of the home loan process to be. Knowledgeable and personable staff that are there for you when you need them.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Very professional and efficient staff. The process was smooth and easy!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

Veteran's United is very focused on assisting Veterans like me accomplish the dream of home ownership, and in my case, refinancing a home. I would highly recomment Veteran's United to each and every Veteran out there!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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