Could not be happier with the "team"!! They were always there to answer questions and never hesitated in doing so!! They helped schedule things around our moving schedule and it all came off seamlessly!!
Very thorough and professional.
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Experience first-hand why 365,307 homeowners give us a perfect score!
We would like to give a huge shoutout to Camron Benedict from the Lighthouse team for being there to help and guide us in the direction we needed to be. Without him, this dream of ours wouldn’t be possible.
Thank you, Camron!
If you want a lender to answer your phone calls or emails when you need them, then I would recommend Veterans United.
This home buying experience has been a very pleasant one. Everyone is so kind and experienced. Thank you Veterans United for making my dreams come true.
Veterans United is the best way to go for veterans looking to get a new home.
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Dont forget about Aimee, although she was as involved as Horace, she WAS EXCEPTIONAL AS WELL....GIVE HER A RAISE TOO.....
Professional, prompt, excellent experience. This us our second time working with Luke Thurman and will seek him out when we refinance or purchase again!
As a first time home buyer, Mr. Anderson took the time to guide me through the process. I had lots of questions and he was able to answer them and give direction on what might be some options. Veterans United as a whole was very responsive and made my dream of owning a home a reality!
Great people to work with.
Ensure the teams are equally matched because good communication between the two will determine if you close on time. Hold them accountable for what they do versus what they say. Communication through phone ia more beneficial not text. A good APR isn't worth the stress. You need someone working for you not against you.
Response from Veterans United
Shandrea, thank you for taking the time to share this information. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service.We take surveys very serious and use information like this to assist our customer service. Thank you again for your service.