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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,010 reviews
748 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,010 unfiltered reviews

Starting on Page 7578 of 14,901. Return to Page 1

1.5 out of 5 Stars

It was a miserable and overly stressful experience. I should have stayed with USAA.

Response from Veterans United

Brady, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is available for more information and looking for ways we can improve. Thank you for your service.

3 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

1 out of 5 Stars

You figure it out. See earlier comments.

Response from Veterans United

Gerald, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. Thank you again for your service and for choosing Veterans United.

4 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars

Veterans United is a company powered by professionals. There staff is knowledgeable and eager to assist with any issues and can answer all of your questions. Highly recommended.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars

Joy Goudie, our selling agent in NY, was amazing as well!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

My experience with VU was infallible. I Mean top notch. They was extremely helpful throughout the whole process. Everything was done so smoothly. I have beyond 5 star rating for my VU loan team. I thank Dylan with helping with getting the credit score I needed, I Devin for walking me through the process and getting me pre-approved. Also answering any questions I had. I thank Ben for making my first time home buying experience easy. I thank Bethany for getting everything done for me to move forward with buying my new house. She was very helpful and she went above and beyond for me I definitely appreciate all she had done to keep the process running smoothly. Last but not least my guy Daniel sealed the Deal for me on my new home. Daniel was perfect he made sure I was good throughout the home buying process. And he kept me well informed, also got me great rates , and great numbers. I appreciate all you done for me. Again you guys were awesome ??????????????????????????

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

I like that the process is mostly all online (Except for the Notorized part off course). This way I was able to review and sign docs when I had time like lunch and after work. Andy Moe, Thanks for the awesome job buddy. This is my Second time with you.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

I very highly recommend Veterans United! Ryan, who initiated the loan process, Ed, my VA realtor, and my finance officer, Dylan, and his entire team were outstanding. They guided me through the entire process and made me feel like I was their only client. They made what I was afraid would be stressful into a painless experience. Ed found a new build house that I fell in love with and was perfect for me. Veterans United turned what I felt was a dream into a reality. Any Veteran who has thought of, are thinking of or will be thinking of purchasing a home should definitely contact Veterans United. There are no words that can truly express how truly thankful I am for all they have done for me!

headshot image of Dylan Morgret

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars

VA as a whole is well structured. The underwriting process was a lot less stressful then in the past. Approval provess was quick and flexible. This is my first time using VA and im pleased with the end result.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

4.5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

4.5 out of 5 Stars
headshot image of Erin Craig

Loan Officer: Erin Craig

NMLS# 963957

5 out of 5 Stars

I really am thankful for the opportunity to have gone through the process with Veterans United. My family and I am truly grateful for them. Josh Stacks plus our team were a joy to work with. Thank you so much.

headshot image of Josh Stack

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Use me as a reference anytime.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

3.5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
headshot image of Tim Spears

Loan Officer: Tim Spears

NMLS# 1191068

0.5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

The home buying process with Veterans United was easy and smooth. We highly recommend.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

I highly recommend Veterans United. I would use again.

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

I would recommend Veterans United to everyone. The whole process took about 35 days to close. Veterans United stayed in close contact with me and I always knew what to expect.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars

It was a great experience overall and hope we can do this again in the future. Great work!!!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

The best part is that Veterans United does the process backwards to see if your qualified and for how much before they waste your time on all the paperwork just to be told no. It made for me looking for a house easier due to I was not wasting time looking at homes that I could not afford and my realtor knew exactly what we had to work with from the start.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
headshot image of Danny Reyna

Loan Officer: Danny Reyna

NMLS# 363294

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