Although AJ and Emily were terrific, I cannot say the same for Michael Nickle. He was frequently brusk, unclear, and frankly borderline-line impolite. Unfortunately, most of the day-to-day interactions between VU and myself had to go through this person. I told him very early on, and I told AJ, that I didn’t appreciate his demanding tone and inability to clearly communicate. If he is going to be customer-facing he needs some training on how to deal with and speak to the people he is servicing. Had he been my initial contact with VU, instead of AJ, I would have stopped and looked elsewhere.
The team my family worked with are all knowledgeable and helpful, would definitely recommend them.
Ready to see for yourself?
Experience first-hand why 353,601 homeowners give us a perfect score!
Thank you for all the help!
Everything from start to finish was seamless and easy. The team made the home buying process easy.The only downside was the time difference.
As a first time home buyer this was extremely stressful and sometimes overwhelming and I really felt like everybody did their very best to help me navigate it and de-escelate me. I already told a few veteran coworkers of mine who are on the fence to give you a call when they were ready to put things in motion.
I literally have no notes if I had a time machine, there would be absolutely nothing, I would change about this entire process. My entire team knew my name my fianc
Ready to see for yourself?
Experience first-hand why 353,601 homeowners give us a perfect score!
My wife and I as so thankful we chose Veterans Untied! The entire team was truly dedicated to making the whole home-buying process smooth and simple with easy-to-understand language and consistent communication. We can't thank the team enough!
They were so courteous and helpful. Farhad was good to check in regularly. Matthew was great at answering any and all questions in between kids screaming and bad cell service. They helped us close almost 2 weeks early and we were so thankful to get out of our camper and into our home!
This is the only place and people that Veterans should work with. This is the Standard.
