My experience with VU was wonderful for a first time homebuyer. My team was knowledgeable, friendly, and professional, and always made me feel welcome. They were very personable and picked up the phone to walk me through every step. The VU online account made completing items on the to-do list a breeze. I think the welcome mat VU sent to my door two days after my closing says it all - they truly seemed to care about me as their client.Thank you to Veteran’s United for an amazing experience!
Lowest cost loan (APR) of several I checked with.
Jerry and Anna were not professional or proactive in handling my loan. I don't appreciate my closing cost going up 700 dollars on the day of closing nor the fact they were two hours late- no apologizes were given...
Response from Veterans United
Madrian, we understand your frustrations with closing costs and want to convey that stress to you. Closing costs are subject to change and we always try to prepare our clients for anything that may change prior to closing. We would like to learn more about your experience and our client advocate team is always available to learn. Thank you again for your service to our country.
The team is so helpful
None, thank you!
If you want a smooth and simple process that will save you time and money please call veterans United home loans. Closing ain’t always is easy. But it is at VUHL
All I can say is that Veterans United was a God send. When we started the process, we were nervous wrecks, not knowing what “Hell” we were going to be put through. However, after my first conversation with Phil and Jenifer and the team at Veterans United, we felt we were in great hands and most importantly, we felt SAFE. Thank you Phil and Jenifer for always be honest and straightforward with us. Your assistance and guidance throughout the whole process was a blessing. On a scale of 1-10, we give you a 20. Thank you, thank you, thank you. We love our new home.
It was easy to get the required documents uploaded, and they were able to close quickly.
Awesome experience!
Ready to see for yourself?
Experience first-hand why 360,036 homeowners give us a perfect score!
I had a little trouble with the sellers agent after closing and Dani was there to advice even after closing.
We can’t say enough about the great experience we had. Many thanks the Melissa, Rachel and the rest of the VU team.
