Great service and everyone was very helpful always going out of there way to ensure all my questions were answered. Thank you so much for such a wonderful experience.
Great experience.
Excellent service. Very easy to use website that makes getting documents submitted fast and easy.
Thanks to Kayla for her due diligence. We appreciate you Kayla.Thanks Veteran's United!The Howlett Family:
Tony, Jena, Troy and Keary
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Experience first-hand why 354,134 homeowners give us a perfect score!
Working with the Veterans United Team led by Jeff Gilkerson was a great experience. No surprises and very professional!.
This was absolutely a great experience working with Veterans United. The hardest part of the process was actually finding a house, and it took place while we are in Germany ensuring that we have our own home yo move in to when we get back to the United States 10 out of 10 would recommend
Everyone was very helpful thanks
Zach was also Amazing and very quick to respond to my inquiries. Thank you all and hopefully I win the 100k drawing.
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Everyone on team was amazing and did their part to finally become a Veteran first time home owner. Super happy and excited to start a new chapter in my life with my new home.
Overall, I would not recommend Veterans United. This is my second VA loan, not a good experience!
Response from Veterans United
Hi Donnie,
I'm really sorry to hear this second VA loan experience didn’t live up to expectations. That’s disappointing, especially since you’ve been through the process before and came to us with a sense of what it should feel like. We aim to make the VA loan process smoother, not more stressful—and it sounds like we missed the mark here.
I'd appreciate the chance to hear more about what went wrong. If you're open to it, please reach out to our Client Advocate team so we can take a closer look and see how we can improve. You can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. We're here Monday through Friday, 9 a.m. to 5 p.m. CST, but you're welcome to reach out anytime.
