Very smooth process
We were misinformed by Ginny Young just do we would go through worst he loan. We were questioning whether it was worth it because our payment changed very little. Ginny Young told us that we would be receiving a check for $3000-$4000 after closing. Several weeks went by and when we inquired as to where our check was Ginny Young informed us she had made a mistake. We believe we were told that so we wouldn’t back out of the refinance.
We will not recommend nor use Veterans United Home Loans ever again!
The online interface, and preapproval process was simple and efficient. To make things even better Kollin and Shawn were there for us every step of the way helping us make the best decisions. Also, they worked some miracles closing a house in 30 days with Thanksgiving, and Christmas sandwiched in between. They took calls during their off time to make sure that we were able to get things done on time.
Jerry and Taylor were great. The Underwriting process is why I gave a 8/10. If this question were geared more towards Jerry and Taylor's efforts I would give 10/10.
The whole process was very straight forward and everything was explained in detail through out the whole process. Veterans United have created multiple team of experts to tackle any potential issues that come up, even if you have bad credit they send you to another team to fix the issue.
The entire process was quick and smooth. It was a very enjoyable home buying experience.
Outstanding service from Veterans United!
Awsome
My experience with Veterans United has always been prompt, courteous and very informative. We are very grateful for your service. Thank you!
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Caleb was outstanding to work with and was very patient with our needs.
It was a great experience working with veterans United from start to finish. The whole process was smooth sailing and the people I worked with were quick and very knowledgeable.
