I believe Marrisa and Rebecca took care of me and answered my questions just as if I were one of their family members. Outstanding job!
My over all experience with Veterans United was very good. The only thing that they could not get right was the getting all parties to meet on a mutual closing date and I had to get two dates to close losing time in one day. In addition the final amount that had to be paid out of pocket went from $274 to $1,853.
Other that that (since no one is perfect) they were able to guide me and assist me very well.
I would recommend them to friends and family.
I was so pleased with our experience with Veterans United that I actually took the time to fill out a survey and everyone hates doing that.
These people help from step one all the way through the process. They guide you with credit problems and help you get to a point where you can move on to the loan with step by step process.
I found this to be what I needed to get my home and I'm glad I went with them.
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Getting a VA loan can be good thing as long as you don't use Shane Burr assd a loan officer. From the beginning, Mr Burr, was extremely hard to contact, up to 3 days would pass before he responded to message. At one point and time his inability to communicate cost us over a $1000.00. The closer to the closing date the harder is was to get a hold of Mr. Burr. On several occasions, we were told one thing only to be told something completely different at a later date, when confronted about this, Mr Burr, denied the original statement. Almost 1 week after close and we still do not have all the paperwork that we are suppose to have. Several times we had consider quitting the loan process because of Mr. Burr. Our realtor agent was also having problems with Mr Burr.
These guys are awesome they kept me up to date and informed throughout the entire process. We ran smooth and pretty much glitch free. Great company to work with.
Thanks Brennan VanMatre and Veterans United for the excellent service with my initial loan and refinance.
The whole finance process was done in a timely fashion and all other representatives were helpful and professional as well. That included ms. Brown and I believe his name was Darren or Derik.
Request to work with Nick Hermann and Carl Thomas. They will close your deal!
Krista Moseley is also a awesome loan expert! Her and Derek make a great team
Veterans United made sure to keep constant contact with me so that there were no surprises during my loan process. I would highly recommend them to anybody who is looking to purchase a home.
They have made the complicated process of buying a home seamless!
Garrett is exceptional!
At one point it seemed as though the underwriting was a bit extreme, but, in the long run they helped us to identify little hidden items that were not presented in the off the shelf credit reports we had seen before. Have patience during this process as they actually have your interests in mind as well as theirs in the loan underwriting.
Andrea Thames and Casey Pearcy are a great team to work with. They respond quickly, are very thorough, and are very thorough when answering questions.